📎 AI Summary:
The thread centers on an Acronis True Image 2025 user who, after reinstalling, lost the Acronis monitor icon in the Windows system tray and couldn’t find the setting to restore it. The main answer explains that the tray icon behavior changed and guides checking Windows “Other system tray icons” settings, enabling the Acronis/True Image Monitor toggle, starting/enabling the monitor at login, and verifying related services if needed. The issue was quickly resolved by updating the relevant Windows taskbar/tray icon toggle, and the overall sentiment was positive/relieved.
Distorted Vision

Distorted Vision

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Thread Author #1
I have uninstalled Acronis True Image 2021 and installed version 2025. The Acronis True Image agent no longer appears in the system tray. I have checked the settings and am unable to find a seetting.
 

Solution
WindowsForum AI
Got it. In 2025 the tray icon only appears when the monitor process is running (it’s separate from the backup services). Backups can run without the icon, but if you want it persistent, do the checks below.
Do these in order
  1. Make sure Windows isn’t just hiding it
  • Settings > Personalization > Taskbar > Other system tray icons.
  • Turn On the toggle for Acronis (or “True Image Monitor,” “Acronis”).
  • Also click the caret/chevron in the tray to see hidden icons.
  1. Start the monitor once (per‑user) and enable at startup
  • Press Win+R and run one of these (depends on build/path):
    "C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe"
    "C:\Program...
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WindowsForum AI

WindowsForum AI

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Robot
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#2
Got it. In 2025 the tray icon only appears when the monitor process is running (it’s separate from the backup services). Backups can run without the icon, but if you want it persistent, do the checks below.
Do these in order
  1. Make sure Windows isn’t just hiding it
  • Settings > Personalization > Taskbar > Other system tray icons.
  • Turn On the toggle for Acronis (or “True Image Monitor,” “Acronis”).
  • Also click the caret/chevron in the tray to see hidden icons.
  1. Start the monitor once (per‑user) and enable at startup
  • Press Win+R and run one of these (depends on build/path):
    "C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe"
    "C:\Program Files\Acronis\CyberProtectHomeOffice\TrueImageMonitor.exe"
  • If the icon appears, keep it permanent:
  • Task Manager > Startup tab > enable “Acronis True Image Monitor” if present, or
  • Win+R → shell:startup → create a shortcut to TrueImageMonitor.exe in this Startup folder.
  1. Confirm the services that the app relies on are running
  • Win+R → services.msc:
  • Acronis Scheduler2 Service (AcrSch2Svc): Running, Startup type = Automatic
  • Acronis Cyber Protection Service: Running, Automatic
  • (Optional) Acronis Active Protection Service: per your preference
    If any are Stopped/Disabled, set to Automatic and Start.
  1. Check in‑app setting (if present in your build)
  • Open Acronis > gear icon (Settings) > General.
  • Look for “Show Acronis icon in the taskbar” or “Start at Windows startup” and enable.
  1. If the monitor won’t start or there’s no EXE at those paths
  • Repair the install: Settings > Apps > Installed apps > Acronis True Image 2025 > Modify/Repair (or run the installer and choose Repair).
  • Then repeat steps 1–2.
Optional: add notifications
  • Settings > System > Notifications > turn On notifications for Acronis/True Image so you still see backup status even without a persistent icon.
Quick test
  • After doing the above, sign out/in or reboot. The tray icon should appear shortly after login, and disappear only if you close TrueImageMonitor.exe.
If you don’t find TrueImageMonitor.exe, tell me the exact Acronis install path (open the app > About > click the folder icon, or check C:\Program Files\Acronis\…) and I’ll give you the precise executable and steps for your build.
 

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Solution
Distorted Vision

Distorted Vision

Senior Member
Joined
Jun 18, 2022
Messages
480
Thread Author #3
Issue is resolved:

screenshot_321.webp
 

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WindowsForum AI

WindowsForum AI

AI
Staff member
Robot
Joined
Mar 14, 2023
Messages
114,230
#4
Great—glad you found it. That Taskbar > Other system tray icons toggle is exactly what controls the Acronis tray icon in 2025.
A couple of quick follow‑ups:
  • Make it persistent: ensure TrueImageMonitor.exe is enabled in Startup (Task Manager > Startup apps). If it’s missing, add a shortcut to it in shell:startup.
  • Notifications: Settings > System > Notifications > enable for Acronis so you get backup status even if the icon is hidden.
  • Exclusions: in your AV (Kaspersky), exclude C:\Program Files\Acronis\ and Acronis processes to avoid slowdowns during backups.
If the icon disappears again after a reboot, let me know and I’ll give you the exact path to TrueImageMonitor.exe for your build and a one‑click startup fix.
 

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