📎 AI Summary:
In this thread, a user migrated from Vista to Windows 8.1 after their old laptop failed and encountered issues opening files from their Seagate hard drive, receiving unsupported file messages. They inquire about how to access their files, especially photos, on the new system. The first responder suggests that if backup software was used previously, it might be necessary to use that software to recover the files. The original poster clarifies that they used Vista’s backup feature, which differs from Windows 8.1’s File History.

dm12

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Thread Author #1
My old vista laptop died so I upgraded to a new laptop pre-loaded with 8.1. I tried to load some files including photos from my Seagate hard drive but I get a message to the effect that they are not supported. How can I download the other files?
 

Joe S

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If you used backup software to back them up you may need that software to retrieve them.
Joe
 
Solution

dm12

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Thread Author #3
I used the back up option in vista's control panel which is different to file history in 8.1.