📎 AI Summary:
The user reports issues opening certain Control Panel shortcuts in Windows 8.1 Pro, resulting in errors about missing program associations, which prevent access to Windows Update through desktops. Despite running system scans and considering corrupt shell extensions, the problem persisted, leading the user to reinstall Windows as a solution. Overall, the thread reflects frustration with an unresolved issue, and while a workaround was found via reinstall, the exact cause remains unclear.

Daniel Burgess

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Jul 29, 2015
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2
Thread Author #1
Hi,

I have the 64-bit version of Windows 8.1 Pro. As far as I'm aware, all the latest updates are installed.

For some reason, I cannot open certain shortcuts on the Control Panel (Default Programs, RemoteApp and Desktop Connections, Connect To and Windows Update). An dialogue box titled "Explorer.EXE" appears stating: "This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel."

The irony is that the Default Programs panel doesn't seem to have a default program assigned to it!

This means that I cannot access the desktop Windows Update interface, which is obviously a problem. I can, however, use the 'Modern' version of it though the PC settings app.

This is really odd: I can't think of any explanation for it myself: maybe a shell extension that Explorer uses to display the interfaces above is corrupt?

I have run sfc /scannow and it returned with the result that it found corrupted files, but couldn't fix them.

I ran I virus scan; no joy.

And no, I've no idea of any settings that I might have changed / programs I've installed that might have caused this.

I would attach screenshots, but this forum's anti-spam rubbish wouldn't let me.

Any ideas?

Thanks in advance.
 

Daniel Burgess

New Member
Member details
Joined
Jul 29, 2015
Messages
2
Thread Author #2
Update for anyone else that gets this problem: I couldn't fix this, so I ended up reinstalling Windows (my files weren't affected).

I would post the link for you, but I can't…
Just search for 'Repair Install Windows 8' on Eightforums.

So, yeah, even though the problem's fixed now, I still don't understand exactly what happened.