📎 AI Summary:
The user reports a specific issue where explorer.exe locks up when closing Photo Viewer after opening a picture directly from the desktop in Windows 7 Pro 64-bit, resulting in an apphangB1 error unless they wait several minutes before closing. They've tried various troubleshooting steps like disabling third-party services and performing a repair install, but the problem persists. The thread receives no further responses, indicating a lack of assistance or suggestions from the community.

Ram4x4

New Member
Joined
Nov 20, 2015
Messages
2
Thread Author #1
Have an interesting issue with explorer.exe locking up when I try to close photo viewer within several minutes, but only if I open the picture file from the desktop. Opening photos from within a folder anywhere else on the system it opens and closes fine (no need to wait).

If I let it sit for 4-5 minutes after opening the picture from the desktop, it will then close without issue, but if I try to close it without waiting, I get an apphangB1 error for explorer.exe.

Win 7 Pro 64-bit.

I've tried every fix I can find online, but nothing helps.

I've tried msconfig and shut down all non-microsoft services, etc.

I've tried a full repair install.

I have no odd third party software running.

Would appreciate any help.