📎 AI Summary:
The thread discusses difficulties in updating the password for an Exchange account connected via the Windows 8 Mail app, as the account details are not stored locally on the device. The original poster, Peterc, explains that editing the account directly isn't possible and that the only workaround is to delete and recreate the account with the new password, which he finds inconvenient. Respondents suggest trying to change settings through the Control Panel or Charms Bar, but ultimately, Peterc confirms he has resolved the issue by deleting and re-adding the account, expressing frustration with Microsoft's handling of this feature.

Peterc

New Member
Joined
May 29, 2012
Messages
4
Thread Author #1
After I installed the beta-version of Windows8 on my desktop, I used the mail-App to make a connection with my exchange-account. Once every six months I have to change the password of this exchange-account. Now I don't seem to be able to make changes in the existing account within Windows8. How can I make changes in an existing mailaccount in Windows8?
 

Solution
Many of these settings are changed from the Charms Bar. With your Exchange mail open, try Charms to get the options to change your password.

Trouble

Noob Whisperer
Joined
Nov 30, 2009
Messages
13,723
Interesting question and unfortunately I do not have an exchange account to test.
Have you tried editing the password from within the windows 8 control panel
Open control panel change the View by: (top right corner) to small icons
Select the Mail icon
Then the E-mail Accounts button
Is your exchange account present? If so double click it. You should be able to edit the password you are using from there.
Regards
Randy
 

Peterc

New Member
Joined
May 29, 2012
Messages
4
Thread Author #3
Well, thanks for your reply, but this isn't the solution. The problem is that I use the Mail-app to make a connection with the Exchange-account that I use for my work. Therefore, the properties of this account are not on my computer. Therefore, when I open the control panel, this account is not present under the mail-icon.
With this App, it was the first time I could make a direct connection with my work-account. Before that, I had to use Webmail. But when I open this App, and then open the settings, I can 'see' the exchange-account but I cannot edit the settings. The only possibility I seem to have is to delete this account and create a new one, with the new password. This seems to be a bit complicated. Surely there must be a better possibility.
 

Trouble

Noob Whisperer
Joined
Nov 30, 2009
Messages
13,723
Have been researching since my first reply and deleting the account and starting over with the new password seems to be the only solution I could find.
Mail App change password - Microsoft Answers
Like you it would seem that many are hoping that this will be fixed in the RTM.
Regards
Randy
 

Medico

Essential Member
Joined
Sep 20, 2011
Messages
1,144
Many of these settings are changed from the Charms Bar. With your Exchange mail open, try Charms to get the options to change your password.
 

Solution

Peterc

New Member
Joined
May 29, 2012
Messages
4
Thread Author #6
Many thanks for your efforts. I've deleted the old account and created a new one. Nothing else seemed to be possible. A bit of a silly mistake by Microsoft, though.