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The thread discusses a Windows 7 issue where a user experiences a delayed login and a brief pink screen after entering their password. The original poster suspects profile damage caused by creating a new local account and installing/removing remote software, but the problem persists even after uninstalling the software and deleting the account. A respondent suggests providing detailed hardware specifications and recommends using a Windows restore point to revert to a previous system state; the original poster clarifies that the affected device is an HP desktop with an Intel Core i3, and no restore points had been created prior to the issue.
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xchiazyx

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Thread Author #1
Hi Expert,

Good day.

I have a user using windows 7 which after she enter user and password, it will load for more then 20 seconds and follow by a pink colour screen which appear 1 sec and gone, thing I have done to this pc is adding a local admin account and install remote software logmein, but after I deleted the account and uninstall the software, it's still same, normally the pc load after password is enter. I suspect is the creating of another account that tigger profile damage, also when I login to admin account before I remove it, it was smooth. Appreciate If anyone had this experience can advice me on.

Thanks!
 

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BIGBEARJEDI
It would really help if you gave us the Make/Model of the computer your user is having the problem with. Is it a Desktop PC or a laptop? Is it an OEM computer (Acer, Dell, HP, Toshiba)? Or it is a self-built PC or custom-built PC? If either of these last 2; we need full HW specs, including Make/Model of Motherboard, CPU chip, GPU chip/card, RAMS sticks, Hard Drive, and PSU Make/Model/Wattage. We can advise from there.

Generally, speaking have you tried to use W7 RESTORE POINT, to "rollback" her windows to a point in time before you changed her Account profile and added the LogMeIn software? This is the easiest way to get things working as it's an UNDO-BUTTON for the computer.

Thanks,🙂
<<<<BIGBEARJEDI>>>>
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BIGBEARJEDI

BIGBEARJEDI

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#2
It would really help if you gave us the Make/Model of the computer your user is having the problem with. Is it a Desktop PC or a laptop? Is it an OEM computer (Acer, Dell, HP, Toshiba)? Or it is a self-built PC or custom-built PC? If either of these last 2; we need full HW specs, including Make/Model of Motherboard, CPU chip, GPU chip/card, RAMS sticks, Hard Drive, and PSU Make/Model/Wattage. We can advise from there.

Generally, speaking have you tried to use W7 RESTORE POINT, to "rollback" her windows to a point in time before you changed her Account profile and added the LogMeIn software? This is the easiest way to get things working as it's an UNDO-BUTTON for the computer.

Thanks,🙂
<<<<BIGBEARJEDI>>>>
 
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xchiazyx

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Thread Author #3
Hi Sir,

Thank you for reverting back.

It's HP desktop 32 bits, Intel Core i3 3.07, as for the system restore I didn't create any of these before the new local account create.

Thanks!
 
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