📎 AI Summary:
The user initially reports that Windows 8.1 Pro with Media Center crashes immediately upon startup, with a specific error related to "ehshell.exe" and "clr.dll," and notes some corrupted system files. After investigating, they discover a failing hard drive via BIOS diagnostics and replace it with an SSD. Following a lengthy process of reinstalling and updating the OS, they successfully get Media Center working again, seeking better solutions for running a TV tuner. The overall tone is troubleshooting with a positive outcome after hardware replacement.
M

markcrim

New Member
Joined
Nov 22, 2014
Messages
2
Thread Author #1
Hi all,

Up to date Windows 8.1 Pro with Media Center.

Media Center crashes immediately on (attempted) start up, with this info:
Problem signature:
Problem Event Name: APPCRASH
Application Name: ehshell.exe
Application Version: 6.3.9600.16384
Application Timestamp: 5215efc2
Fault Module Name: clr.dll
Fault Module Version: 4.0.30319.34014
Fault Module Timestamp: 52e0b86c
Exception Code: c0000005
Exception Offset: 0000000000007b95
OS Version: 6.3.9600.2.0.0.256.103
Locale ID: 1033
Additional Information 1: d37c
Additional Information 2: d37cb12103a0228084658bf222aa63e5
Additional Information 3: f7bd
Additional Information 4: f7bd1265708c52b217df7ed833bc93ff​

I ran sfc /scannow, and it reported that there were some corrupted files, some of which could not be fixed. The CBS log is attached.

Thanks for any help! (Pity me---I just missed the Big Game.)

Mark
 

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Well I noticed that I had a notification in my Intel Rapid Storage Technology Center. I cleared it (set to be treated as "Normal"), then it stayed normal until I tried to start Media Center. So it's a bad hard drive (BIOS diagnostic agrees). It was a Seagate Barracuda, and I've replaced it with a SSD---spending all evening starting from 8.0 from a recovery drive, doing all the updates, then upgrading to 8.1, then the Pro Pack to get Media Center back (is there any better way to run a TV tuner? please?). So five hours later, it works.
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markcrim

New Member
Joined
Nov 22, 2014
Messages
2
Thread Author #2
Well I noticed that I had a notification in my Intel Rapid Storage Technology Center. I cleared it (set to be treated as "Normal"), then it stayed normal until I tried to start Media Center. So it's a bad hard drive (BIOS diagnostic agrees). It was a Seagate Barracuda, and I've replaced it with a SSD---spending all evening starting from 8.0 from a recovery drive, doing all the updates, then upgrading to 8.1, then the Pro Pack to get Media Center back (is there any better way to run a TV tuner? please?). So five hours later, it works.
 

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