📎 AI Summary:
The user reports difficulty using the microphone with their JBL E50BT headset when plugged into their PC's 3.5mm audio jacks, despite installing drivers. Responders identify that the JBL E50BT are Bluetooth headphones, noting that their microphone functionality is only available via Bluetooth and not through the wired connection, which is for input only. The main conclusion is that the wired connection cannot support microphone use for this model, leading the user to consider purchasing a separate microphone.

Romchik9007

New Member
Joined
Aug 31, 2018
Messages
23
Thread Author #1
Hello all. I'v recently built a custom PC. Everything works as supposed to.
But the issue is, whenever I connect a headset, it doesn't let me utilise the headset's microphone.
I've made sure to download all the drivers. I plug in the headset into the "Headphone" port at the front, but the mic doesn't work.
I've tried using the Mic port instead, but still no luck.
Any ideas?
 

Neemobeer

Windows Forum Team
Staff member
Joined
Jul 4, 2015
Messages
8,995
Does the headset use separate connectors or the headphones and mic or are they combined? Same with the plugin on the computer does the jack have both symbols or are they separate? You'll need to go like-to-like. Obviously replacing the motherboard or headset wouldn't be cost effective, so you should be able to buy a splitter or combiner to overcome the problem.
 

Romchik9007

New Member
Joined
Aug 31, 2018
Messages
23
Thread Author #4
Does the headset use separate connectors or the headphones and mic or are they combined? Same with the plugin on the computer does the jack have both symbols or are they separate? You'll need to go like-to-like. Obviously replacing the motherboard or headset wouldn't be cost effective, so you should be able to buy a splitter or combiner to overcome the problem.
The headset doesn't use separate connectors. It's just one 3.5mm jack, for you to plug in. On the computer, there is a headphone jack, as well as a Mic jack next to it. The Model is "JBL E50BT"
 

nmsuk

Essential Member
Joined
Sep 7, 2009
Messages
4,328
Product page for those mentions they're bluetooth headphones not wired.
 

nmsuk

Essential Member
Joined
Sep 7, 2009
Messages
4,328
Looks like the microphone only works via bluetooth. The 3.5mm is for input only.
 

Solution

Romchik9007

New Member
Joined
Aug 31, 2018
Messages
23
Thread Author #8
Looks like the microphone only works via bluetooth. The 3.5mm is for input only.
Sorry for the late reply. Cheers for the help mate. I'll just look into buying a proper mic.
Thanks again.