📎 AI Summary:
The user reports a two-week issue with their USB mouse randomly stopping, which is resolved only by restarting their Windows PC. Despite trying multiple mice, different USB ports, and standard drivers, the problem persists, with the mouse alone freezing while the screen remains responsive. Contributors suggest checking different USB ports, driver issues, and overheating, but the user confirms all basic troubleshooting has been unsuccessful.
Samuel Steger

Samuel Steger

New Member
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Jun 25, 2020
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7
Thread Author #1
Hello, Since 2 weeks i have the issue that my mouse stops working randomly and just a restart fixes the problem. I tried to uninstall all updates exept the ones i couldnt uninstall but it still didnt work. I tried 4 mouses and everytimes the same issue.
Please help me
Thanks
 

Solution
O
Can you try using your mouse on safemode and check whether it working properly over there?

If it works on safe mode then check these settings:


  1. Open the Device Manager.
  1. Expand the mouse (mice) option in Device Manager by clicking the + symbol.
  2. Remove all mice listed by highlighting each device and then pressing the delete key on the keyboard.
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bochane

bochane

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Oct 18, 2012
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#6
What happens when you put it in a diffent USB slot?
 

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bochane

bochane

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Oct 18, 2012
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1,403
#9
Is special 'mouse' driver installed or are using standard drivers?
A freeze can also be the result of an overheating. Have you checked that?
 
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Samuel Steger

Samuel Steger

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Jun 25, 2020
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Thread Author #10
Yeah my PC is always at the normal temperature and there are the normal drivers installed and i tested 4 diffrent mouses none worked
 
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O

Odion

Active Member
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Joined
Jun 16, 2020
Messages
13
#14
Can you try using your mouse on safemode and check whether it working properly over there?

If it works on safe mode then check these settings:


  1. Open the Device Manager.
  1. Expand the mouse (mice) option in Device Manager by clicking the + symbol.
  2. Remove all mice listed by highlighting each device and then pressing the delete key on the keyboard.
 
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Solution
arinamichel

arinamichel

Well-Known Member
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Joined
Jan 3, 2021
Messages
4
#16
Check the port and wire of the mouse properly and restart the system and then try again
 

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