📎 AI Summary:
The thread discusses encountering error 0x80070002 when trying to enable Windows features, which indicates missing or corrupt files. The initial respondent suggests running system repair commands like sfc /scannow and dism /online /cleanup-image /restorehealth to fix potential corruption. Another contributor recommends adjusting date and time settings, including synchronization with an internet time server, and advises restarting the computer before retrying Windows updates, though this last tip seems indirectly related to the original error.
The thread discusses encountering error 0x80070002 when trying to enable Windows features, which indicates missing or corrupt files. The initial respondent suggests running system repair commands like sfc /scannow and dism /online /cleanup-image /restorehealth to fix potential corruption. Another contributor recommends adjusting date and time settings, including synchronization with an internet time server, and advises restarting the computer before retrying Windows updates, though this last tip seems indirectly related to the original error.
Solution
- Joined
- Jul 4, 2015
- Messages
- 8,995
Error 0002 means "The system cannot find the file specified", so either the feature install package is corrupt or missing or if it's trying to reach out to Microsoft it is not able to for a variety of reasons. If it's corruption you can try running one of the following repair commands, reboot, and try adding the feature again.
sfc /scannow
or
dism /online /cleanup-image /restorehealth
sfc /scannow
or
dism /online /cleanup-image /restorehealth
Click “Control Panel”
Open “Date and Time”
Press on “Change date and time” and make corrections if necessary
Configure your time zone before pressing OK
Press on “Internet Time” tab before selecting “Change Settings”
Check “Synchronize with an Internet time server” before choosing the Time Server from the list presented
Press “Update Now”
Press “OK” twice to complete the configuration and close all open windows
After this, restart your computer before accessing Windows Update.
Open “Date and Time”
Press on “Change date and time” and make corrections if necessary
Configure your time zone before pressing OK
Press on “Internet Time” tab before selecting “Change Settings”
Check “Synchronize with an Internet time server” before choosing the Time Server from the list presented
Press “Update Now”
Press “OK” twice to complete the configuration and close all open windows
After this, restart your computer before accessing Windows Update.