📎 AI Summary:
The thread discusses a laptop experiencing a "locked" red screen message after reattaching the hard drive, preventing keyboard usage and system access. The original poster, Lara, has tried multiple troubleshooting methods but remains unable to resolve the issue. Contributors suggest potential causes such as security software like Computrace or LoJack, with one mentioning the problem might be related to these security features designed to protect stolen laptops. Overall, the discussion highlights that the issue may stem from security or hardware problems, but a definitive solution isn't provided.
Lara

Lara

New Member
Joined
Nov 21, 2015
Messages
1
Thread Author #1
So my computer was running just fine and i took my hard drive out to test another computer and the second computer ran fine. But when i put my hard drive back in the first computer, it gives me a red screen that says "your computer is locked please contact your administrator. .." which isfunny because I am the administrator, but it doesn't ask for any money, but my keyboard is completely locked. I can't right click, or even put on a command from the command prompt. I've done a system restore, checked the hardware, ran diagnostic tests on my hard drive, ran a boot time scan, and pretty much everything else i can think of. I've even tried to reinstall windows via a disc. Even in safe mode i only have a red screen. Does anyone have any suggestions as to what i should do to save my beloved laptop? Thanks!

-Lara
 

Attachments

  • 14481649604181751390993.webp
    14481649604181751390993.webp
    130.2 KB · Views: 1,015
Solution
kemical
Hi Lara,
can you post some details on the make and model of your machine please. Also if it's possible for you to use another pc try this rescue disk from kaspersky. If it is a virus this will or at least should get it:
http://support.kaspersky.co.uk/4162

I'll also move your thread into the support section.
Sort by date Sort by votes
kemical

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,163
#2
Hi Lara,
can you post some details on the make and model of your machine please. Also if it's possible for you to use another pc try this rescue disk from kaspersky. If it is a virus this will or at least should get it:
http://support.kaspersky.co.uk/4162

I'll also move your thread into the support section.
 

Last edited:
Upvote 1 Downvote
Solution
M

Mark Humphrey

New Member
Joined
Apr 13, 2016
Messages
1
#3
This is caused by Computrace or LoJack for Laptops. Both are security products, produced by Absolute Software, which protect the laptop in case of theft or loss.
 

Upvote 0 Downvote
holdum333

holdum333

Banned
Joined
Mar 27, 2016
Messages
1,242
#4
Hi Mark! Thanks for your reply, ;)but this was created 11-21-2015.
No worries! I've done the same thing before! Welcome to the forum!
 

Upvote 0 Downvote
You must log in or register to reply here.