📎 AI Summary:
The user encounters an issue where running FolderMatch prompts the installer for Microsoft Office 2003 and hangs due to a missing SKU011.CAB file, despite Office 2003 being installed and the CAB file absent from the system. Responders suggest that the problem might be related to the Office installation, which is outdated and possibly broken, recommending removal or replacement with LibreOffice. They also advise using Process Monitor to diagnose the issue, though the user finds the process too technical. Overall, the thread reflects troubleshooting efforts to identify why FolderMatch interacts with Office 2003 during execution.

jPaulB

Extraordinary Member
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Dec 4, 2010
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46
Thread Author #1
Hi everybody,

I hope someone can guide me through this.

I have a program that I really like to use called FolderMatch. Other than run in a Microsoft environment, it is not at all related to Microsoft or Microsoft Office 2003, although I still have that suite installed but the Installation CD is way beyond usable.

In any event, when I execute FolderMatch, it will load the "Microsoft Office Professional Edition 2003" installer and hang right there: A required installation file SKU011.CAB could not be found. That's as far as it goes. I even need to run the Task Manager to exit the step.

I can't think of why the FolderMatch executable would do this and would love to remove this step in the execution, however I have no idea how to do that?

Googling the issue does not provide any guidance. Can anyone here?

Many Thanks,

-Paul-
 

Solution
The CAB file would be on the install disk. I would recommend getting rid of Office 2003 since it's clearly seems like it's broken plus it's an unsupported product and install something like Libre Office which is free.

A couple of other things

Does opening an office 2003 application cause the same thing?
Do any other programs cause this?

It seems like it is trying to interact with Office in some manner

jPaulB

Extraordinary Member
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Dec 4, 2010
Messages
46
Thread Author #3
Hi Neemobeer,

Yes, I do have Office 2003 installed, but SKU011.CAB file is no where on my HDD. The Install CD is also no longer readable, so I could not just use the disc like the installer wants.

Regards,

-Paul-
 

Neemobeer

Windows Forum Team
Staff member
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Jul 4, 2015
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8,995
The CAB file would be on the install disk. I would recommend getting rid of Office 2003 since it's clearly seems like it's broken plus it's an unsupported product and install something like Libre Office which is free.

A couple of other things

Does opening an office 2003 application cause the same thing?
Do any other programs cause this?

It seems like it is trying to interact with Office in some manner
 
Solution

jPaulB

Extraordinary Member
Member details
Joined
Dec 4, 2010
Messages
46
Thread Author #6
Hi Neemobeer,

It appears that the forum does not allow for PML files to be attached

Totally over my head.

Thank you, for the time and effort you are giving up to help me out.

-Paul-