📎 AI Summary:
The thread discusses a Netflix playback error (U7361-1254-80072EE2) experienced on Windows 11, which was initially resolved by uninstalling and reinstalling the app. The original poster confirmed that their system and app were fully updated, suggesting the issue might relate to DRM or Windows security. Subsequent remarks include troubleshooting suggestions like checking network settings, and a later comment from 2024 offers general advice for similar streaming issues and recommends alternative services. Overall, the discussion indicates a common streaming problem resolved through app reinstallation and system checks.
King Mustard

King Mustard

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Thread Author #1
When I try to play a video, I get a U7361-1254-80072EE2 error.

My computer is fully up-to-date, as is the app, and I have restarted the system.

Do I just need to wait for an app update so the DRM (presumably that is the real issue) works again with Windows 11?

EDIT: Uninstalling the app and reinstalling it fixed it 👍🏻
 

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King Mustard
davehc said:
As soon as I googled your fault, I got this - might help? I don't like that reference to a Windows update, though. Maybe Netflix needs some extra help if using Windows 11.
Have you tried anything else in Netflix? Maybe the Windows 11 security is at the back of the problem.
Click to expand...
I linked to that page in my original post.

My computer was fully up-to-date, as was the app, and I had restarted the system.

Uninstalling the app and reinstalling it fixed it 👍🏻
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davehc

davehc

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#2
You do have an account with Netflix?
 

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davehc

davehc

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#4
As soon as I googled your fault, I got this - might help? I don't like that reference to a Windows update, though. Maybe Netflix needs some extra help if using Windows 11.
Have you tried anything else in Netflix? Maybe the Windows 11 security is at the back of the problem.
 

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King Mustard

King Mustard

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Thread Author #5
davehc said:
As soon as I googled your fault, I got this - might help? I don't like that reference to a Windows update, though. Maybe Netflix needs some extra help if using Windows 11.
Have you tried anything else in Netflix? Maybe the Windows 11 security is at the back of the problem.
Click to expand...
I linked to that page in my original post.

My computer was fully up-to-date, as was the app, and I had restarted the system.

Uninstalling the app and reinstalling it fixed it 👍🏻
 

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inquiryjv

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#7
Hi! I am glad that you have corrected this problem. I had a similar situation, but the problem was with my TV provider. I had to work hard to figure out what the problem was. Then I had to look for a reliable TV provider, and I decided to try www.rooomba.tv. So far, I like their services, and I can recommend them to you if you need them. Sometimes such stations, as you can see, the problem is not in the video playback application but in the fact that other applications block them.
 

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