📎 AI Summary:
The user reports that the AliExpress website is not displaying correctly and is unresponsive to links, despite trying standard troubleshooting steps like clearing cache and restarting, across both Chrome and Internet Explorer. A respondent suggests three potential causes: malware or viruses, security software interference, or network routing issues, and recommends running malware removal tools like Malwarebytes and ADWCleaner to address possible infections. The overall tone indicates a technical problem with suggested diagnostics, but no definitive solution has been provided yet.
R

Rombino

New Member
Joined
Jun 19, 2016
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Thread Author #1
I am trying to access aliexpress which has always worked in the past; however, the website now displays without formatting and will not respond when I click on links within the page. The problem exists in both Google Chrome and Internet Explorer and only happens to that particular website. I cleared my cache and cookies, tried refreshing using Control+F5, and restarted my computer but nothing has worked thus far. Any advice regarding what is wrong and how I can fix this problem would be greatly appreciated. Below is a screenshot of the webpage for reference. Thank you!

An image from 'Single website falls to load content in proper format'. Screenshot of a browser showing a mostly unstyled, plain text version of AliExpress website.
 

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Solution
Josephur
I'm thinking of three possibilities, listed in order of which they might be the culprit..

1) You have a virus or malware infection hijacking your browser traffic and modifying it
2) Your running security software such as Norton 360, etc that is misbehaving and misshaping your internet traffic.
3) A very odd issue with your route to the destination server such as MTU packet size issues, DNS issues, or route hop issues.

Let's start with #1
I would encourage you to run Malwarebytes and ADWCleaner and let it remove anything found, and report back if that changes anything for you.
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Josephur

Josephur

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#2
I'm thinking of three possibilities, listed in order of which they might be the culprit..

1) You have a virus or malware infection hijacking your browser traffic and modifying it
2) Your running security software such as Norton 360, etc that is misbehaving and misshaping your internet traffic.
3) A very odd issue with your route to the destination server such as MTU packet size issues, DNS issues, or route hop issues.

Let's start with #1
I would encourage you to run Malwarebytes and ADWCleaner and let it remove anything found, and report back if that changes anything for you.
 

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