📎 AI Summary:
The thread discusses issues caused by the Brothers Label Printer QL-570, which leads to program hang-ups and complications in software like Word, Outlook, and Excel. The original poster seeks advice on how to globally disable add-ins, especially noting the challenges after removing the printer's add-in from Word, which affected link behavior and caused Adobe Reader to display errors when opening PDFs via intranet links. A responder suggests that the PDF error might be related to Firefox rather than Adobe Reader, based on their own experience with PDF viewing issues across browsers.
tonyd48

tonyd48

Honorable Member
Joined
Jan 28, 2009
Messages
54
Thread Author #1
Brothers Label Printer QL-570 works adequately but causes hang-ups in various programs. Can I globally turn off add-ins (how pray tell) or must I do it within each software program it was installed in? How again. Word launched a pop-up stating which add-in was causing the hang-up with a 'turn off' button but that doesn't get me to the the on/off switch for other programs. It loaded itself into Outlook, Excel and Word. Since I've removed it from Word, .doc files now open when clicked from a link in Outlook.

On to Adobe Reader - most open when link within Outlook is clicked but when I click a pdf link within company intranet most of the time it opens but occasionally I get a pop-up, Adobe Reader in the title bar and the message " A drawing error occured". No clue what to do on this one.

Thanks
 

Solution
L
i think the PDF problem might be linked to firefox... i had that problem that when i went to view a pdf file from firefox it wouldn't load, but the same file from IE worked fine.
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ldkoi

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Joined
Feb 1, 2009
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#2
i think the PDF problem might be linked to firefox... i had that problem that when i went to view a pdf file from firefox it wouldn't load, but the same file from IE worked fine.
 

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