📎 AI Summary:
The thread discusses troubleshooting steps for uninstalling a program that refuses to be removed because it appears to be running, with the initial suggestion to boot into Safe Mode. Other contributors confirm that Safe Mode often allows for successful uninstallation and recommend additional tools like Unlocker and Everything Search Engine if Safe Mode does not resolve the issue. A further suggestion involves using msconfig to disable the program from startup before rebooting. Overall, opinions are supportive and offer practical solutions to force the uninstallation.
J

Jason Kirsch

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Thread Author #1
Hi there,
I'm trying to uninstall a program because it continuously freezes my laptop, but it is unable because it claims it's still running. According to task manager, all programs are closed, but I'm still unable to. The program is mp navigator ex 2.0 for a canon scanner. My question is what should I try next?
Thanks a lot.
 

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bochane

bochane

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#2
Boot into Save Mode (press during startup F8, select save mode), and you should be able to uninstall
 
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Neemobeer

Neemobeer

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#3
Booting into safe mode as bochane suggested will prevent most applications from running so you should be able to remove it.
 
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helpifIcan

helpifIcan

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#5
You could also got to msconfig and find the program under the startup tab and turn it off reboot and then you should be able to do the uninstall.
 
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