📎 AI Summary:
This WindowsForum thread discusses installation issues on a Dell Latitude E6400 running Windows 7 Ultimate, specifically errors related to installing Adobe Photoshop Elements 13 and Microsoft .NET Framework 4.5.2. The original poster seeks assistance with log files and troubleshooting steps after multiple failed installation attempts, including an attempt to resolve .NET Framework installation failures by manually downloading and installing it. Contributors suggest referencing Microsoft support articles, manually installing the framework, and creating log files for further diagnosis. Overall, the thread reflects troubleshooting efforts for persistent software installation problems on an older laptop.
This WindowsForum thread discusses installation issues on a Dell Latitude E6400 running Windows 7 Ultimate, specifically errors related to installing Adobe Photoshop Elements 13 and Microsoft .NET Framework 4.5.2. The original poster seeks assistance with log files and troubleshooting steps after multiple failed installation attempts, including an attempt to resolve .NET Framework installation failures by manually downloading and installing it. Contributors suggest referencing Microsoft support articles, manually installing the framework, and creating log files for further diagnosis. Overall, the thread reflects troubleshooting efforts for persistent software installation problems on an older laptop.
Solution
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This Microsoft article may offer some help: https://support.microsoft.com/en-us/kb/976982?wa=wsignin1.0
KCav45
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Hi Josephur, I have in mind using log files to capture exactly what happened to cause the failure. Could it be a log file was already created. If so where can I find it. If not what software should I use?
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KCav45, not sure where the log files are located but a quick Google search came up with the following:
https://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html
https://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html
KCav45
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Microsoft .NET Framework 4.5.2 has failed to install 3 times.
03/14/14, KB2600271 Code 66A
10/23/14, KB2931356 Code 80246005
03/12/15, KB2901983 Code 643
Could the cause of these fatal failures be the same?
I followed the link to more information provided on the first failure 03/14/14, downloaded an ran an installation utility that also incured a fatal error, but it recorded a log file.
In the log file it says MSI (D:\3dac6fa8787h6ad68aa2f34b899a\netfx_Full_GDR_x86.msi) Installation failed.
It sounds like this is the point of failure. Can someone decipher the information? What was the installation program looking for that it didn't find? Was it blocked or wasn't it running? It the sitauation repeat 2 more times? Can someone help me?
03/14/14, KB2600271 Code 66A
10/23/14, KB2931356 Code 80246005
03/12/15, KB2901983 Code 643
Could the cause of these fatal failures be the same?
I followed the link to more information provided on the first failure 03/14/14, downloaded an ran an installation utility that also incured a fatal error, but it recorded a log file.
In the log file it says MSI (D:\3dac6fa8787h6ad68aa2f34b899a\netfx_Full_GDR_x86.msi) Installation failed.
It sounds like this is the point of failure. Can someone decipher the information? What was the installation program looking for that it didn't find? Was it blocked or wasn't it running? It the sitauation repeat 2 more times? Can someone help me?
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What I would do is go to Microsoft.com and manually download .NET Framework 4.5.2 and attempt to install it from the exe, then when it fails you should have a detailed log on why the installation failed.
According to Microsoft.. https://msdn.microsoft.com/en-us/library/ee390831(v=vs.110).aspx :
The following log files are generated during .NET Framework 4.5 setup:
%temp%\Microsoft .NET Framework 4.5*.txt
%temp%\Microsoft .NET Framework 4.5*.html
You can also use the log collection tool on that page to compress the logs into a cab file so you can post them here for further assistance.
According to Microsoft.. https://msdn.microsoft.com/en-us/library/ee390831(v=vs.110).aspx :
The following log files are generated during .NET Framework 4.5 setup:
%temp%\Microsoft .NET Framework 4.5*.txt
%temp%\Microsoft .NET Framework 4.5*.html
You can also use the log collection tool on that page to compress the logs into a cab file so you can post them here for further assistance.
KCav45
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Hi Josephur, Sounds like good advice, will do ASP.
I just performed a "Clean Boot" for the first time
Then I tried to install update NET Framework 4.5.2 iit failed again - seems like the update itself is cause of Fatal failure.
KC
I just performed a "Clean Boot" for the first time
Then I tried to install update NET Framework 4.5.2 iit failed again - seems like the update itself is cause of Fatal failure.KC
cherrymaymobile
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Hello ....i don't know how to dowload guy
