📎 AI Summary:
The thread centers on Ron Binmore’s frustration after his Hotmail emails and account disappeared following a Windows 10 upgrade. He confuses his third-party email provider with Microsoft accounts and seeks straightforward advice on recovering his emails and managing his accounts. Contributors suggest using Windows' Mail app, third-party tools, and provide clarification on account setup, culminating in Ron expressing his confusion and seeking further help. Overall, the sentiment reflects frustration but offers helpful guidance.

Ron Binmore

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Feb 27, 2015
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Thread Author #1
All my Hotmail e-mails have disappeared. I have tried logging in using my Hotmail email address and password but cannot get anything at all except Microsoft this and that. I starting to get a bit peeved with Windows 10, it's messed up all my accounts and finally done away with all my emails past and present. Ugh!!!

No doubt there will be an answer but why they don't leave well alone and leave us in peace I will never know!

Cheers,

RonB
 

Solution
The reason why you might be getting Outlook and Hotmail confused is because Hotmail basically turned into Outlook. Hotmail technically does not exist anymore but you should still be able to access that old account via online or the mail app. Just use the passwords and username you used for the hotmail account.

Ron Binmore

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Feb 27, 2015
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Thread Author #21
Just before I go, I have an account with an address containing Pinnacle, how do I delete or cancel that account please, I have a Hotmail account and so does my wife so we don't Pinnacle.

Best wishes,

Ron
 

davehc

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No idea on that one. But if there is no payment involved, just delete it -possibly with a right click. Maybe another member has info on it.
 

strollin

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In order to actually delete and close the Pinnacle email account you will most likely need to contact Pinnacle and ave them remove it. However, you can simply delete it from whichever email client you use and you won't see it any more.
 

davehc

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You only have two hotmail addresses, Ron. The first is NOT such.Have you tried the suggestions?