📎 AI Summary:
PierreR21 reports that their Windows 7 HP laptop freezes after about a minute during normal startup, requiring a forced shut down, though safe mode remains functional. They are seeking help to resolve this issue. A later reply from kemical acknowledges the post and offers assistance, suggesting the problem may still be unresolved.

PierreR21

New Member
Member details
Joined
Feb 16, 2016
Messages
1
Thread Author #1
Hey guys,

I really need some help. Whenever my computer starts up on the normal mode, I can do anything until after about a minute or so, then it completely freezes and the only way to turn it back on is the shut off button. Even after I shut off and on it still freezes after a minute. I am currently in safe mode typing this forum as it is the only mode I am able to use. Is there anything I can do to fix this? Thank you!

Computer Information:

Windows 7 Home Premium
Service Pack 1

Model:
HP G62 Notebook PC

Processor:
AMD Athlon(tm) II P#40 Dual-Core Processor 2.19 GHz

System Type: 64-bit Operating System
 

kemical

Essential Member
Member details
Joined
Aug 28, 2007
Messages
36,163
Hi Pierre,
apologies as it seems your post has been missed. Do you still need some help?