I'm using windows 7 home prem 64bit. This problem just happened today. I sign on with my password and the system says welcome, but won't actually login. It just hangs there. I used Avast to do a complete scan, but it didn't come up with anything. I used MS security essential it found a bunch of Java exploits and trojan downloader and I deleted them. But the problem is still there. Any advice?
📎 AI Summary:
The thread discusses a Windows 7 user experiencing login hangs despite successful password entry. After attempting virus scans and safe mode troubleshooting, the user successfully fixes the issue by creating and using a repair disk or flash drive to repair the system. The overall sentiment is that the problem was resolved through repair tools, with some insights into potential causes like malware damage.
The thread discusses a Windows 7 user experiencing login hangs despite successful password entry. After attempting virus scans and safe mode troubleshooting, the user successfully fixes the issue by creating and using a repair disk or flash drive to repair the system. The overall sentiment is that the problem was resolved through repair tools, with some insights into potential causes like malware damage.
Solution
Elmer
Extraordinary Member
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- Mar 5, 2010
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Download and install the free Malwarebytes'. Update the virus definitions and run in safe mode.
Yes I can get in safe mode that's where I ran malwarebytes. I ran sfc but it didn't do anything. Don't have a repair disk, I don't have a DVD drive so I might have to take it from another pc but I'm not sure if it will run under safe mode. Can I use a flash drive to create a repair disk?
Elmer
Extraordinary Member
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- Mar 5, 2010
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Yes you can. Most of the tutorials on the web tell you about that now.
Which is a problem to a dinosaur like me who doesn't possess a flash drive!!
If you can change the bios to boot from the usb/cd/dvd. The repair disc should start up before the system begins (after hitting a key) so no need for safe mode. then take it from there.
Which is a problem to a dinosaur like me who doesn't possess a flash drive!!
If you can change the bios to boot from the usb/cd/dvd. The repair disc should start up before the system begins (after hitting a key) so no need for safe mode. then take it from there.
Last edited:
Elmer
Extraordinary Member
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You're not alone!!
(Probably when you removed the trojan and exploits the files they were affecting were "damaged".)No problem. Glad you got it sorted. Bonus being you now have a repair disk/stick/flash drive.
G'Luck!!