I am using Dell Latitude D520 running in Windows 8. I just bought a new webcam, installed the drivers without any difficulties. But when I try to view my webcam, either Amcap, yahoo messenger, or any programs or websites that displays my webcam, Windows 8 would prompt me that my PC encountered an error and restarts. I would really appreciate if anyone would enlighten me and help me in this matter.
📎 AI Summary:
The thread discusses a user experiencing system crashes when attempting to use a new webcam on a Dell Latitude D520 running Windows 8, despite successfully installing the drivers. A responder asks for details about the webcam's make and model, whether the onboard webcam has been disabled, the original OS, the type of Windows 8 installation, and the driver compatibility (32-bit or 64-bit). The overall sentiment indicates that compatibility issues, especially with older webcams, may be causing the crashes, and troubleshooting depends on specific hardware details.
The thread discusses a user experiencing system crashes when attempting to use a new webcam on a Dell Latitude D520 running Windows 8, despite successfully installing the drivers. A responder asks for details about the webcam's make and model, whether the onboard webcam has been disabled, the original OS, the type of Windows 8 installation, and the driver compatibility (32-bit or 64-bit). The overall sentiment indicates that compatibility issues, especially with older webcams, may be causing the crashes, and troubleshooting depends on specific hardware details.
Solution
Jimbo22
Essential Member
This new webcam, is it a usb webcam? What make and model webcam is it? Have you disable the onboard webcam of the laptop? What OS came preinstalled with this laptop? Did you upgrade or clean install windows 8? Do you have the correct OS bit drive for the webcam...eg 32 bit driver or 64 bit driver, it makes a difference?
Some older webcams will not work with windows 8. I have one old web came that will work with XP, Vista but wont work with windows 7 or windows 8.
Some older webcams will not work with windows 8. I have one old web came that will work with XP, Vista but wont work with windows 7 or windows 8.