📎 AI Summary:
The thread discusses issues with configuring 5.1 digital audio output on an Acer 6920G laptop running Windows 8, with the original poster unable to set up a surround sound system despite using various Realtek drivers. After several attempts, including testing different drivers and configurations, the user reports that 5.1 sound finally works during a Blu-ray playback, though the cause of the initial problem remains unclear. Later contributions suggest using older Vista drivers in compatibility mode; overall, the conversation reflects troubleshooting efforts to achieve proper 5.1 audio output, with a positive outcome once the setup is successful.

JezPX73

New Member
Member details
Joined
Sep 17, 2012
Messages
4
Thread Author #1
Hi,

I have already done a search on this forum to see if anyone has been having a similar problem and many do, but so far no suggestions have helped me......

My problem is I have an Acer 6920G laptop running Windows 8 (and 7 on another drive) and no matter which Realtek audio drivers I use, I cannot get 5.1 digital output sound to my Creative Inspire 5.1 system. I have the correct optical cable (which worked fine on Windows 7) and I am currently using Realtek v2.70 HD Audio drivers. When I select the digital output, I can only select properties and not configuration (which is greyed out) and therefore this is no option to setup a 5.1 speaker configuration.

If I use the internal speakers built-in to the laptop (for 5.1 sound) I have no problems, but not with the external speakers.

Any suggestions or help would be much appreciated.

Thanks,
Jez
 

davehc

Essential Member
Premium Supporter
Member details
Joined
May 1, 2008
Messages
5,546
Way back I started having problems, on new installations, with Realtek. Now I stick to the robust Vista R263 drivers, and install it in compatibility mode. - Works every time.
 

JezPX73

New Member
Member details
Joined
Sep 17, 2012
Messages
4
Thread Author #3
Way back I started having problems, on new installations, with Realtek. Now I stick to the robust Vista R263 drivers, and install it in compatibility mode. - Works every time.

Thanks for the reply. I have tried the drivers you suggested and although they install fine, I still do not have any options for configuring a 5.1 speaker setup as configure is still greyed out. I have taken a few screen captures from my laptop.

Link Removed

Link Removed

Link Removed

Link Removed

Link Removed

Not sure what else I can do?????

Regards,
Jez
 

JezPX73

New Member
Member details
Joined
Sep 17, 2012
Messages
4
Thread Author #4
Just downloaded a 5.1 WMA sound test and that worked fine through all speakers even though they are not configured for 5.1 which is strange buy hey it works :)

I`m now going to try a blu-ray film with 5.1 Dolby Sound and will see if that works as well. I will probably use VLC player to play that on my laptop. I`ll update later on this morning.

Regards,
Jez
 

JezPX73

New Member
Member details
Joined
Sep 17, 2012
Messages
4
Thread Author #5
Played the blu-ray and 5.1 sound is now working :) Not sure how it suddenly works, but I'll leave things as they are for now.
 

davehc

Essential Member
Premium Supporter
Member details
Joined
May 1, 2008
Messages
5,546
Good policy! If it works , leave it alone.
 

kos

New Member
Member details
Joined
Jan 14, 2009
Messages
9
i installed latest driver for my new logitech z506 and when i do the test to the speakers its fine BUT when i listen to anything else,only my front right and left speakers work!can anyone please help me?
 

davehc

Essential Member
Premium Supporter
Member details
Joined
May 1, 2008
Messages
5,546
You might get more help if you start a new thread with your problem. This one is very old.