📎 AI Summary:
The original poster reports discovering a Trojan on their Windows 7 HP x64 laptop that their ESET NOD32 antivirus cannot remove, despite detecting it. They are seeking advice on how to eliminate the threat and note that Malwarebytes Anti-Malware has also been installed as an alternative scanner. A responder suggests using an offline scanner by creating a bootable CD with Microsoft Standalone System Sweeper Beta to perform a full system scan and potentially remove the Trojan.
julio99

julio99

Senior Member
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Aug 12, 2010
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Thread Author #1
I noticed today that I have acquired a Trojan that my AV (eset nod32 av5) is unable to clean or delete. So it says in the logs anyway. What to do my friends. I'm running Win 7 HP x64 on a laptop with lots of power. I have MBAM installed as an alternate scanner. What gets me is that eset is able to find this, why doesn't it kill it?
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I have added a Snip of the log file for your viewing pleasure.
 

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    Microsoft Defender: No threats detected Scan details
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Trouble

Trouble

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#2
You may need to hit it with an offline scanner. Grab a blank CD and this program Microsoft Standalone System Sweeper Beta | Microsoft Connect (get the correct version for your architecture) double click the program and it will build a bootable CD for you.
Boot the system from the CD and run a FULL system scan (defaults to Quick Scan) see if that finds it and gets rid of it for you.
 
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