ricardobrady
New Member
I just performed this update on my HP notebook and now I cannot connect my Samsung Galaxy J5 phone to the notebook. The notebook always recognized the device before, not now.
📎 AI Summary:
The thread discusses issues connecting a Samsung Galaxy J5 to an HP notebook after a recent Windows update, with the original poster experiencing loss of recognition. Another user suggests reinstalling Samsung software, while a third user recommends checking Device Manager for driver issues and restarting the computer, implying driver updates may have caused the problem. Overall, the conversation centers on troubleshooting connectivity problems following a system update.
The thread discusses issues connecting a Samsung Galaxy J5 to an HP notebook after a recent Windows update, with the original poster experiencing loss of recognition. Another user suggests reinstalling Samsung software, while a third user recommends checking Device Manager for driver issues and restarting the computer, implying driver updates may have caused the problem. Overall, the conversation centers on troubleshooting connectivity problems following a system update.
livix07
Honorable Member
Probably caused by a driver update. Have you restarted your computer after update?
Check in Device Manager for yellow triangles with exclamation mark on them at Universal Serial Bus controllers and Other devices. See the image below:
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