📎 AI Summary:
The original poster is experiencing difficulty installing the 64-bit version of Windows 7 despite confirming that their hardware is capable of running it, as shown by their Windows Experience Index. They have tried multiple fresh installations without success and are seeking help to understand what might be preventing the 64-bit OS from installing, even though their system indicates support for it. The overall sentiment expresses confusion and frustration, but the community responds promptly by moving the thread to the appropriate section for further assistance.

mikeystover

New Member
Joined
Jan 3, 2011
Messages
4
Thread Author #1
I just formatted my computer and after completion of my install of Windows 7 I noticed that it installed the 32-bit version, yet for the last year it has been running the 64-bit version!!

I have no idea why it won't let me install the 64-bit version, I even tried another fresh install of Windows 7 but I got the same result.

Thinking it was hardware, I ran the Windows Experience Index and then clicked "View details etc.." and it indeed did say that my system IS 64-bit capable!!!

What am I doing wrong?? Or what am I not doing in order to reach the 64-bit install threshold? Please help and thank you for reading and responding Link Removed Link Removed


I also have my ram and processor overclocked (running at 3.1 ghz)

Here is the log from 5 minutes ago on my lates WEI run!


Component Details Subscore Base score
Processor Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz 6.4 5.5
Determined by lowest subscore

Memory (RAM) 2.00 GB ---->> 5.5
Graphics NVIDIA GeForce 8800 GTS (Microsoft Corporation - WDDM v1.1) ---->> 6.7
Gaming graphics 1023 MB Total available graphics memory ---->> 6.7
Primary hard disk 290GB Free (298GB Total) ---->> 5.9
Windows 7 Ultimate

System
--------------------------------------------------------------------------------

Manufacturer System manufacturer
Model System Product Name
Total amount of system memory 2.00 GB RAM
System type 32-bit operating system
Number of processor cores 2
64-bit capable Yes <<<<<<<<<---------------------------!!!!!!

Storage
--------------------------------------------------------------------------------

Total size of hard disk(s) 298 GB
Disk partition (CLink Removed 290 GB Free (298 GB Total)
Media drive (DLink Removed CD/DVD

Graphics
--------------------------------------------------------------------------------

Display adapter type NVIDIA GeForce 8800 GTS (Microsoft Corporation - WDDM v1.1)
Total available graphics memory 1087 MB
Dedicated graphics memory 320 MB
Dedicated system memory 0 MB
Shared system memory 767 MB
Display adapter driver version 8.15.11.8593
Primary monitor resolution 1920x1080
DirectX version DirectX 10

Network
--------------------------------------------------------------------------------

Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
 

Last edited by a moderator:

Captain Jack

Former Moderator
Joined
Mar 6, 2010
Messages
1,886
Hello and Welcome to W7F !

I have moved this thread to the correct section. Someone will be assisting you soon.