Recent content by Carl Osterhoudt

I keep on getting ads from BrowseStudio and other ad sites. They appear in the lower right, left and lower center of my browser (any browser Firefox or IE). The BrowseStudio also adds a "Related Searches" bar to the left of my screen. I think I this came in when I installed Adobe Flash Player...

I contacted Morgan Stanley (one of the sites I was having a problem with) and they said to try resetting my router. Bingo, the web sites that were timing out a accessible again. Fixed.

I set up a bunch of web site favorites in IE10 or bookmarks in Firefox 33.0 and was able to connect to them. All of a sudden they are timing out trying to get to them. Some web sites are OK. Any idea what may be causing this? I was able to access them before but for the last couple of days...

Problems resolved! I wiped the HD, reinstalled Windows and the programs I needed (Office, Adobe, Thunderbird, etc) and all is working well. The problems I had are all fixed. I'm still trying to get my old saved email back, but that's all.

Does anyone have any ideas re my problems before I reinstall Windows 7 and try to reinstall everything? No one seems to have any ideas about the problems I'm having so I will wipe the HD and reinstall Windows 7 and other SW tomorrow. Can anyone help?

Sorry I haven't had time to work on this for a week but I'm back in town now. I ran the sfc /scannow in admin mode and it came back OK. I tried to boot from the DVD, selected English,etc and tried to do a repair. Again no errors detected. I ran a memory diagnostic with the same result. I can...

I press F8 from reboot till the desktop comes up but the damn thing won't go into safe mode. It just boots as normal. Any ideas short of a low level format and reload everything? I only have the Win 7 Home Premium 64 bit DVDthat I got from the web site you gave me. I also got a three year...

OK, I downloaded the Windows you suggested and burned it to DVD, backed up my files, booted to the desktop and tried to reinstall Windows bu tI got an error message indicating that there was a problem with Windows and it gave me an error code of 0x583. What do I do now?

The SQL server error went away this morning so I suspect that it was the bank's problem. I have tried to uninstall and reinstall the HP printer with no results. I don't have a Win 7 DVD. Win 7 came installed on this HP PC. Anyway I don't think the problem is with the printer. I have no idea...

I am 72 and worked with PCs until 2002 but now Windows 7 has me baffeled. I just got a new printer. An HP 6520 all-in-one. When I try to save a scan I get "HP Scan has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a...

I haven't had the time to uninstall norton but I did run scannow. Its been a long time since I used DOS so it took a little reviewing to get CMD.EXE up in administrator mode. Anyway, it says the "Windows Resource Protection did not find any integrity violations.". I'll try uninstalling Norton...

OK, I got the RUN box up and typed 'sfc /scannow' and it just brought up something very quickly and then went back to my main screen. What are you trying to get with the scannow instruction?

I have only Norton AV on the PC. I turned the smart firewall and anit-virus autoprotect off, which gave me warning messages BTW, and tried to send an email containing an attachment. I got the same error message when I tried to attach the file so I don't think it is the AVSW. Any other thoughts?

I have looked at both my browsers (Firefox and Chrome) and my Anti Virus (Norton) software settings and can't find an "Attachments closed=locked" setting. I don't think it is the browser because it occurs in multiple email (Thunderbird and MS Mail) programs as well as in both Firefox and Chrome...

Whenever I try to attach a file to an email in any email client, Windows 7 gives me the message "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." and a box saying "Close Program". This has been a problem for...