I am 72 and worked with PCs until 2002 but now Windows 7 has me baffeled. I just got a new printer. An HP 6520 all-in-one. When I try to save a scan I get "HP Scan has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I haven't received a solution. When I power up the PC I get two messages from Run DLL stating that "There was a problem sARTING c:USERS/CARL/APPDATA/LOCAL/CONDUIT/BACKGROUNDCONTAINER/BACKGROUNDCONTAINER.DLL The specified module could not be found." (caps by accident). If I just close the messages, the apps seem to run OK. When I try to log out of my bank I get "SQL Connection Error The application could not connect to the database. Please check the connection string in the web.congif file and SQL server availability. Originfal errors: For more details add the following key in to the <appSettings> section of the web.config file:<add key="cmsd DisplayApplicationErrorMessasges" value = "true"/> I've tried to search for the web.config life but it doesn't exist on my PC. I spent $50 for a utility that supposedly updayed my drivers and anothe $30 for a utililty that supposedly straightened out my registry. Both these were advertised on this web site. Both found numerous updates and errors and supposedly fixed them but the three problems above still persist. I;m really losing patience with Windows.