📎 AI Summary:
The thread discusses how to change a user's Active Directory password via Office 365 (office.com). The original poster inquires about performing this task remotely without knowing the user's current login, and receives guidance that password resets can be handled via Outlook Web App (OWA) or Azure Self-Service Password Reset (SSPR) if configured. The conversation clarifies that in a hybrid environment with Azure AD Connect, password write-back must be enabled to reset passwords from the cloud, allowing synchronization back to on-premises AD; otherwise, resets must be performed locally on-premises. The overall sentiment is informative, emphasizing the need for specific configurations to enable remote password management.

tonynsx

New Member
Joined
Jul 9, 2020
Messages
5
Thread Author #1
Is it possible to change a user's AD password using Office 365 Cloud (office.com)? I'm working on a laptop for a remote user, and I don't want to call him to ask what his current Windows login is.
 

Solution
If you enabled password write-back under Azure Active Directory > Password Reset > On-premises Integrations
Then you can reset them in Azure and they should sync back the hashes to your on-prem DC(s)

Then you can do password resets through

SSPR provided you set that up too.

Neemobeer

Windows Forum Team
Staff member
Joined
Jul 4, 2015
Messages
8,995
It can be changed through OWA or Azure SSPR if it's enabled.
 

tonynsx

New Member
Joined
Jul 9, 2020
Messages
5
Thread Author #5
I'm able to sign into outlook.office.com. How do I change my Windows (Active Directory) password from there?
 

tonynsx

New Member
Joined
Jul 9, 2020
Messages
5
Thread Author #7
I'm not sure. I have Azure AD Connect installed in my DC.
 

Neemobeer

Windows Forum Team
Staff member
Joined
Jul 4, 2015
Messages
8,995
Then it's hybrid. If you don't have password write-back then you have to reset the password on-prem.
 

Neemobeer

Windows Forum Team
Staff member
Joined
Jul 4, 2015
Messages
8,995
If you enabled password write-back under Azure Active Directory > Password Reset > On-premises Integrations
Then you can reset them in Azure and they should sync back the hashes to your on-prem DC(s)

Then you can do password resets through

SSPR provided you set that up too.
 

Solution