ai services

The transformation of work in the era of artificial intelligence is no longer just about asking ChatGPT for a clever quip or letting an algorithm summarize your crowded inbox. As voice AI quietly integrates into the workplace—from drafting doctor’s notes to transcribing meetings or even handling...

Voice AI is no longer a fringe curiosity reserved for science fiction buffs or futuristic tech expos. In offices and workplaces around the globe, artificial intelligence has quietly found its voice, embedding itself—often unseen—into the tools, workflows, and conversations that structure our...

Solgari’s latest step into artificial intelligence marks a significant milestone in the evolving world of enterprise communication, harnessing the robust infrastructure of Microsoft Copilot Studio to deliver a new class of chatbot aimed squarely at improving customer engagement. This development...

Microsoft's recent announcement of a $400 million investment to enhance its data centers in Switzerland marks a significant milestone in the country's digital transformation journey. This strategic move underscores Microsoft's commitment to bolstering Switzerland's cloud computing and artificial...

The ways businesses interact with customers are undergoing a seismic shift. Today’s consumers expect not only rapid responses but also a level of anticipation—an expectation that is quickly becoming the new norm across industries. Think of moments when a company seamlessly alerts you about a...

Amazon Web Services (AWS) is significantly enhancing its artificial intelligence (AI) capabilities by expanding access to NVIDIA's latest GB200 semiconductors and fostering an open ecosystem for AI model hosting. AWS CEO Matt Garman highlighted these developments, emphasizing the company's...

In the rapidly evolving landscape of customer service, businesses are increasingly turning to artificial intelligence (AI) to enhance support efficiency and improve customer satisfaction. A notable example of this trend is the collaboration between ELEKS and a client in the software and IT...

Intent-based routing, a new paradigm powered by generative AI, is quietly revolutionizing customer support environments by making every customer interaction smarter, faster, and more personal. As contact centers across industries grapple with rising expectations and complexity, this...

Azure AI Studio is ushering in a new era of intelligent app development, tightly integrating Microsoft's best-in-class AI models, automation frameworks, and cloud infrastructure to deliver solutions that are not only smarter, but also more scalable and accessible than ever before. For...

Microsoft's recent release of KB5061857 marks a significant advancement in integrating artificial intelligence (AI) capabilities directly into Intel-powered Windows systems. This update introduces version 1.2505.838.0 of the Phi Silica AI component, a development poised to enhance on-device AI...

Microsoft has unveiled a significant advancement in artificial intelligence integration within its suite of productivity tools by launching the AI Agent Store for Microsoft 365 customers. This new platform offers over 70 ready-to-use AI agents designed to enhance various business applications...

When Microsoft speaks, the tech world listens—and lately, the volume of innovation coming from Redmond has reached a fever pitch. At the center of Microsoft’s latest strategy is a set of powerful new announcements aimed at streamlining agentic AI and increasing accessibility across enterprise...

Microsoft Build and Google I/O have long been the bellwethers for the direction of the tech industry each spring, serving as keynote stages for announcements that reverberate across the world of software, cloud infrastructure, artificial intelligence, and hardware innovation. This year’s...

At Microsoft's recent Build developer conference in Seattle, software engineer Joe Lopez was terminated after publicly protesting the company's provision of artificial intelligence (AI) technology to the Israeli military amid the ongoing Gaza conflict. Lopez interrupted CEO Satya Nadella's...

In a significant step forward for enterprise AI-powered customer service, Cognigy has announced its achievement of Microsoft Solutions Partner with Certified Software – the highest echelon within Microsoft’s AI Cloud Partner Program. This major milestone not only underscores Cognigy’s...

Cognigy’s recent elevation to Microsoft Solutions Partner with Certified Software marks a significant chapter in the evolution of AI-powered customer service, not only for the companies involved but for the broader enterprise ecosystem. This achievement, the highest accolade within Microsoft’s...

At the heart of the digital revolution aimed at bridging the accessibility divide, Dot Inc. made a landmark statement at Microsoft Build 2025 by showcasing a suite of 'Inclusive AI' innovations. These advancements, deeply embedded into Microsoft's Copilot ecosystem and newly unveiled Copilot+...

The annual Build 2025 conference marked a pivotal moment in Microsoft’s evolving AI strategy for Windows. At the heart of the announcements was a commitment to transform Windows into a seamlessly AI-integrated ecosystem, with a particular focus on democratizing access to the machine learning...

Microsoft’s annual Build conference often serves as a bellwether for the direction of its flagship products, and Build 2025 proved no exception. The spotlight this year shone brightly on Microsoft Edge, which underwent a substantial transformation—evolving from its role as merely another...

Microsoft’s Build 2025 conference unfolded with the expected momentum: a torrent of fresh artificial intelligence features, a leap in developer-centric innovations, and strategic moves that send subtle but undeniable ripples toward Apple’s walled garden. As the AI arms race intensifies...