customer feedback

The HP ProDesk 600 G3 Mini PC, particularly in its refurbished form, offers a compelling blend of performance and compactness, making it an attractive option for both business and personal use. Equipped with an Intel Core i5-6500T processor, 8GB of DDR4 RAM, and a 256GB NVMe SSD, this mini PC is...

For decades, one image has haunted generations of Windows users: the infamous Blue Screen of Death, or BSOD. This ominous signal, popping up at the worst possible moments with its bold blue hue, cryptic codes, and frowning emoji, became deeply embedded in the shared anxiety of PC owners...

In the rapidly evolving landscape of artificial intelligence, the competition among AI chatbots has intensified, with OpenAI's ChatGPT emerging as a dominant force. Recent data reveals that ChatGPT has achieved over 900 million downloads, significantly outpacing Microsoft's Copilot, which has...

In today’s dynamic enterprise landscape, the synergy between artificial intelligence and customer experience management is transforming traditional approaches to contact center operations. The recent collaboration between CallMiner, a recognized leader in AI-powered conversation analytics, and...

In today’s fast-paced tech landscape, listening to customer feedback isn’t just good practice—it’s a strategic imperative. Two industry giants, Microsoft and HP, are leading by example as they adapt their services in direct response to user demands. This proactive approach not only shapes their...

Hi guys... What has happened to the Windows Calendar? Ever since I did an update to my Laptop two nights ago it simply WILL NOT open? I've been using that Microsoft Windows Calendar since 2019, every single day, and I desperately NEED all of my Calendar Entries back... So that is over 5...

When pandemic lockdowns more than two years ago required Swetha Machanavajhala to work from home, she almost immediately felt the impact on her ability to work efficiently. Born deaf, the product manager on the Azure Cognitive Service Translator team reads lips and doesn’t use sign language, so...

As a kid, Charles Taylor was always interested in tech – though he didn’t know exactly what that meant, beyond translating to a job related to computer science. Growing up in Littleton, North Carolina – an actual little town with less than 700 people – he went to school with the same group of...

Today marks the beginning of Windows 10, version 21H1 availability. As I noted when we first announced the May 2021 Update in February, we grounded this update on the needs expressed by you, our customers, over the past year of continued remote work, learning and play. The May 2021 Update is...

We continue to improve Windows 10, accelerating innovation with investments in quality, new features, and the overall update experience that are all designed to keep you protected and productive. Today, I am excited to introduce our next feature update, Windows 10, version 20H2, which is...

Our team gets so excited about meeting new Surface users and hearing their feedback, and we get to meet a lot more this holiday season! From Surface Pro, to Surface Book, to Surface Studio, to Link Removed, we’re having our best holiday ever. Link Removed In October, the unveiling of Link...

Today's episode is somewhat overdue, as the Cross-Platform Mobile Development experience has actually been in VS2015 previews since, well, Preview. Join us in today's packed episode as we go behind the scenes with Ankit and Ion on how the experience came to pass, what Visual Studio can bring to...

Our Advance Notification Service (ANS) was created more than a decade ago as part of Update Tuesday to broadly communicate in advance, about the security updates being released for Microsoft products and services each month. Over the years, technology environments and customer needs have...

Microsoft have announced that Windows 8.1 Update 2 will now be released as smaller updates: The full blog is here: Ref: Link Removed

On October 1, 2003, Microsoft announced it would move to a monthly security bulletin cadence. Today, marks 10 years since that first monthly security update. We looked at many ways to improve our security preparedness and patch timing was the number one customer request. Your feedback was clear...

A recent blog has revealed a possible release date for Windows Blue or Windows 8.1: Ref: Link Removed

Whenever I talk publicly about Windows 8; Windows 8 enthusiasts are quick to point out all of the terrific things in Windows 8. Let's agree on that point. When I talk one on one with my customers however, other than the minority that are just apathetic about the interface and accept the high...

I have this 'disorder' where I like my files to be organized and easy to access in a user friendly manner… My problem is win7 makes things needlessly difficult. By far my biggest issue is moving files around…. I might have a folder with a few dozen (or a few hundred) files, so when I cut/paste...

Security vendor Bitdefender has released a major update to its 2013 stable of security products.*Bitdefender Total Security 2013,BitDefender Internet Security 2013*and*BitDefender AntiVirus Plus 2013*have all been updated to version 16.20.0.1483, and include a large number of fixes, many of...

I'm going to suggest that part of the problem w/ people using & understanding Win8 & taking issue w/ the UI may be the following... One does not need to 'dwell' on Start. One can use the familiar Desktop & yet, still, select any desired APPs BUT, let or have those active APPs (say, like...