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  1. C

    Windows 7 Remote Desktop or Remote Assistance?

    I have been offering basic computer support for a friend of mine who is moving out of state. In order to continue support I have been looking into Remote Desktop and Remote Assistance with Easy Connect. We will both be running Windows 7 Home Premium x64. At this point I am confused as to which...
    • Charlie210
    • Thread
    • computer support easy connect home premium local area network network remote access remote assistance remote desktop wide area network windows 7
    • Replies: 4
    • Forum: Windows Help and Support
  2. O

    Windows 7 Remote Assistance stopped working on both ends.

    Need a little help from an expert on Remote Assistance… I use windows remote assistance (RA) often to preclude the painfully grueling challenge of explaining computer stuff to elderly (and grossly inept) computer users. RA works great to show these users how to do something in a snap, but...
    • Osprey
    • Thread
    • computer help configuration easy connect expert help firewalls isp linksys e3000 modem issues networking norton 360 port forwarding remote assistance remote desktop router configuration static ip tech support troubleshooting user support windows 7 windows bug
    • Replies: 5
    • Forum: Windows Networking
  3. Tubesock

    Windows 7 Windows 7 Remote Assistance Easy Connect

    Windows remote assistance works great! Unfortunately I have not been able to use the "Easy Connect" feature lately. I used the Easy Connect before, but one day it shows as I can't. I have uninstalled all applications that I installed when it occurred, updated all drivers, ran the Windows 7...
    • Tubesock
    • Thread
    • configuration connectivity d-link drivers easy connect fix hardware intel lan networking ports raid remote assistance router services sound card support troubleshooting video card windows 7
    • Replies: 1
    • Forum: Windows Help and Support
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