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  1. C

    Windows 7 Remote Desktop or Remote Assistance?

    I have been offering basic computer support for a friend of mine who is moving out of state. In order to continue support I have been looking into Remote Desktop and Remote Assistance with Easy Connect. We will both be running Windows 7 Home Premium x64. At this point I am confused as to which...
    • Charlie210
    • Thread
    • easy connect hardware support home premium local network network remote access remote assistance remote desktop wide area network windows 7
    • Replies: 4
    • Forum: Windows Help and Support
  2. O

    Windows 7 Remote Assistance stopped working on both ends.

    Need a little help from an expert on Remote Assistance… I use windows remote assistance (RA) often to preclude the painfully grueling challenge of explaining computer stuff to elderly (and grossly inept) computer users. RA works great to show these users how to do something in a snap, but...
    • Osprey
    • Thread
    • computer help configuration easy connect expert help firewall isp linksys e3000 modem network norton port forwarding remote assistance remote desktop router configuration static ip tech support troubleshooting user support windows 7 windows bugs
    • Replies: 5
    • Forum: Windows Networking
  3. Tubesock

    Windows 7 Windows 7 Remote Assistance Easy Connect

    Windows remote assistance works great! Unfortunately I have not been able to use the "Easy Connect" feature lately. I used the Easy Connect before, but one day it shows as I can't. I have uninstalled all applications that I installed when it occurred, updated all drivers, ran the Windows 7...
    • Tubesock
    • Thread
    • configuration connectivity d-link drivers easy connect fix graphics card hardware intel lan network ports raid remote assistance router services sound card support troubleshooting windows 7
    • Replies: 1
    • Forum: Windows Help and Support
  4. M

    Windows 7 Remote Call not working!!!

    I built my dad a machine and enabled RCP on his computer. I also forwarded port 3389 on the router at his place so it would work. When I try to connect to his IP, the connection fails; when I try to use easyconnect, is says my connection isn't good enough, even though I pass every step of the MS...
    • machinus
    • Thread
    • connection d-link easy connect network port forwarding rcp remote call router troubleshooting windows 7
    • Replies: 6
    • Forum: Windows Help and Support
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