I have been offering basic computer support for a friend of mine who is moving out of state. In order to continue support I have been looking into Remote Desktop and Remote Assistance with Easy Connect. We will both be running Windows 7 Home Premium x64. At this point I am confused as to which product I should use. Can someone provide a brief explanation or a link that will indicate the advantages of using one product over the other. Will both of these products work over a wide area network and not just a local area network?