Remote Desktop or Remote Assistance?

Discussion in 'Windows 7 Help and Support' started by Charlie210, Jul 29, 2013.

  1. Charlie210

    Charlie210 Well-Known Member

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    I have been offering basic computer support for a friend of mine who is moving out of state. In order to continue support I have been looking into Remote Desktop and Remote Assistance with Easy Connect. We will both be running Windows 7 Home Premium x64. At this point I am confused as to which product I should use. Can someone provide a brief explanation or a link that will indicate the advantages of using one product over the other. Will both of these products work over a wide area network and not just a local area network?
     
  2. patcooke

    patcooke Microsoft MVP
    Staff Member Premium Supporter Microsoft MVP

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    Mike and bassfisher6522 like this.
  3. bassfisher6522

    bassfisher6522 Essential Member

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    Yep...I second Teamviewer. Very GUI friendly and real easy to use.
     
  4. helpifIcan

    helpifIcan Extraordinary Member

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    I third it simple and FREE.
     
  5. Charlie210

    Charlie210 Well-Known Member

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    Thanks everyone. I will check it out.
     

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