helpdesk

Microsoft is rolling the Microsoft 365 Copilot app onto Windows 11 devices that already have the Microsoft 365 desktop apps installed, pushing a background, non‑disruptive installation that will place a new Microsoft 365 Copilot entry in Start menus across eligible systems beginning in Fall 2025...

Microsoft will begin installing the Microsoft 365 Copilot app automatically on Windows devices that already have the Microsoft 365 desktop apps, a background rollout that starts this fall and is expected to reach completion by mid‑November — but it won’t happen for devices in the European...

Microsoft’s Snipping Tool appears poised to flip the traditional screenshot workflow by letting you draw and highlight on the live screen before you capture it — a change that promises faster annotation, tighter AI integrations, and a more pen‑friendly experience across Windows devices...

We have been on a journey to eliminate passwords. Today, we are delighted to announce an important milestone. Microsoft has been aligned with the Fast Identity Online (FIDO) working group from the start, the alliance represents 250 organizations from various industries on a joint mission to...

Hi folks, We use a bespoke piece of helpdesk software; unsure what's it written in but in it's own window (when active) the F9 key refreshes the list of tickets in the queue. Could someone please point me in the right direction to perhaps a piece of code or process or little application that...

It seems someone was so pissed off at being forced to upgrade she took Microsoft to court and won! Microsoft pays 10,000 after automatic Windows 10 installation

Hi everybody, I am writing this in a hope that someone here can help me, as Microsoft helpdesk and OEM reseller are just jer.ing me around. So, this is how it begins... I bought part to assemble my home PC, and on g2play I bought cheap win 8.1 pro OEM x32/x64 license key. After PC assembly...

Revision Note: V1.0 (May 1, 2015): V1.0 (May 1, 2015): Advisory published. Summary: Microsoft is offering the Local Administrator Password Solution (LAPS) that provides a solution to the issue of using a common local account with an identical password on every computer in a domain. LAPS resolves...

Revision Note: V1.0 (May 1, 2015): V1.0 (May 1, 2015): Advisory published. Summary: Microsoft is offering the Local Administrator Password Solution (LAPS) that provides a solution to the issue of using a common local account with an identical password on every computer in a domain. LAPS resolves...

I recently made a support call to what I thought was HP customer support. The rep that answered tried to convince me I had a virus in my hard drive and that I needed to purchase Microsoft Forefront Security Service. At this point I ended the call, however I did foolishly allow the rep to access...

Hi, My machine has been upgraded to windows 7 last night from XP. Before migration i run the "software center catalog" for migration backup. When i am back to office this morning, My project workspace has gone. I have code in that workspace, which i didn't check in before migration. How do i...

Hi, I have Windows 7 Home Premium legal version installed on my pc. I just seen a message popping up stating that Evaluation copy build 7601 will expire in 14 days. Some time ago I had a hdd crash and had to install new hdd. Original Windows 7 could not be installed due to hardware change and I...