helpdesk

  1. News

    Windows Hello and FIDO2 Security Keys enable secure and easy authentication for shared devices

    We have been on a journey to eliminate passwords. Today, we are delighted to announce an important milestone. Microsoft has been aligned with the Fast Identity Online (FIDO) working group from the start, the alliance represents 250 organizations from various industries on a joint mission to...
  2. W

    Windows 7 process to run a refresh automatically?

    Hi folks, We use a bespoke piece of helpdesk software; unsure what's it written in but in it's own window (when active) the F9 key refreshes the list of tickets in the queue. Could someone please point me in the right direction to perhaps a piece of code or process or little application that...
  3. kemical

    The first of many? Microsoft sued over Windows 10

    It seems someone was so pissed off at being forced to upgrade she took Microsoft to court and won! Microsoft pays 10,000 after automatic Windows 10 installation
  4. whoosh

    VIDEO Computer Helpdesk Support Comedy

    :razz::rofl:
  5. R

    Windows 8 New rig with win 8.1 pro oem license

    Hi everybody, I am writing this in a hope that someone here can help me, as Microsoft helpdesk and OEM reseller are just jer.ing me around. So, this is how it begins... I bought part to assemble my home PC, and on g2play I bought cheap win 8.1 pro OEM x32/x64 license key. After PC assembly...
  6. News

    3062591 - Local Administrator Password Solution (LAPS) Now Available - Version: 1.0

    Revision Note: V1.0 (May 1, 2015): V1.0 (May 1, 2015): Advisory published. Summary: Microsoft is offering the Local Administrator Password Solution (LAPS) that provides a solution to the issue of using a common local account with an identical password on every computer in a domain. LAPS resolves...
  7. News

    3062591 - Local Administrator Password Solution (LAPS) Now Available - Version: 1.0

    Revision Note: V1.0 (May 1, 2015): V1.0 (May 1, 2015): Advisory published. Summary: Microsoft is offering the Local Administrator Password Solution (LAPS) that provides a solution to the issue of using a common local account with an identical password on every computer in a domain. LAPS resolves...
  8. Jim4538

    Risk from 247-helpdesk

    I recently made a support call to what I thought was HP customer support. The rep that answered tried to convince me I had a virus in my hard drive and that I needed to purchase Microsoft Forefront Security Service. At this point I ended the call, however I did foolishly allow the rep to access...
  9. S

    Windows 7 Upgraded to windows 7 from XP

    Hi, My machine has been upgraded to windows 7 last night from XP. Before migration i run the "software center catalog" for migration backup. When i am back to office this morning, My project workspace has gone. I have code in that workspace, which i didn't check in before migration. How do i...
  10. whoosh

    VIDEO Internet helpdesk

    :p
  11. whoosh

    VIDEO Welcome to the Internet Helpdesk - Three Dead Trolls In A Baggie

    :razz:
  12. R

    Windows 7 Evaluation copy Windows 7 Home Premium will expire in 14 days!

    Hi, I have Windows 7 Home Premium legal version installed on my pc. I just seen a message popping up stating that Evaluation copy build 7601 will expire in 14 days. Some time ago I had a hdd crash and had to install new hdd. Original Windows 7 could not be installed due to hardware change and I...
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