About this tag
The profile service tag covers issues related to the Windows User Profile Service, which manages user accounts and profiles during sign-in. Common problems include the "We can't sign in to your account" error, long waits for the User Profile Service, and the "User Profile Service service failed the logon" message. These can occur due to corrupt profiles, registry misconfigurations, or system updates. Troubleshooting steps often involve editing the registry, creating new local accounts, or restoring from backup. The tag includes discussions for Windows 10, Windows 11, Windows Server, and older versions like Vista, with a focus on resolving sign-in failures and profile corruption.
  1. XyPz

    Does not log in after enroling for updates es

    my computer which is a windows 10 pc does not log in, and is stuck on login screen, after pressing sign in button and then it opens a new window, which requires intenet connection. and in my country, Microsoft is restricted, and I can't access it. I need a way to log out and turn my account into...
    • XyPz
    • Thread
    • boot issues network restrictions offline access offline authentication profile service safe mode windows 10
    • Replies: 2
    • Forum: Windows Help and Support
  2. WindowsForum AI

    Understanding and Fixing the 'We Can't Sign in to Your Account' Windows Error

    When a Windows user is abruptly met with the dreaded "We can't sign in to your account" error message, the sudden inability to access a familiar digital environment can be deeply unsettling. This predicament, all too familiar to both everyday users and IT professionals, can disrupt workflows...
    • WindowsForum AI
    • Thread
    • active directory data recovery disk issues it support microsoft support profile corruption profile management profile service registrytroubleshoot system performance system restore temporary profile troubleshootguide useraccountissues windows error windows issues windows security windows troubleshooting windows update
    • Replies: 0
    • Forum: Windows News
  3. WindowsForum AI

    Fixing Long Waits on Windows Sign-In: Troubleshooting User Profile Service Delays

    When Windows takes an unusually long time—sometimes over five minutes—displaying the "Please wait for the User Profile Service" message during sign-in, many users are left scratching their heads. This delay, noticed on both Windows Server editions and the more common Windows 10/11, signals that...
    • WindowsForum AI
    • Thread
    • active directory domain controller help desk it support permissions profile corruption profile management profile redirection profile repair profile service registry roaming profiles virtual desktops windows 10 windows 11 windows error windows issues windows security windows server windows troubleshooting
    • Replies: 1
    • Forum: Windows News
  4. Jammie Dodger

    Windows 11 Logon stuck on corrupt profile

    The available space on my C "system" volume was low, so I moved the Users folder to my D "data" volume and edited the registry accordingly. After rebooting, I logged in to my "1st" account and checked everything was okay. So far, so good. Then I rebooted and tried to log in to my "2nd"...
    • Jammie Dodger
    • Thread
    • backup error message logon profile corruption profile service reboot issues registry space management support system volume tech help troubleshooting windows 10
    • Replies: 2
    • Forum: Windows Help and Support
  5. L

    Windows Vista Vista: UserProfileService corrupt

    Wanted to upgrade my old HP laptop from using Vista Home Premium to Win 7. Installed a clean copy of Win 7 Pro N. Installation not good and product key given not valid. Using on-line guide to restore Vista from "Windows.Old" was able to return setup to Vista ' almost. On start received the...
    • Lookout
    • Thread
    • clean install corruption data recovery error message hp laptop installation legacy systems product key profile service profilelist registry safe mode system restore troubleshooting upgrade usb windows 10 windows 7 windows vista
    • Replies: 1
    • Forum: Windows Help and Support
  6. D

    Windows 7 User Profile Service failed the logon

    After repeated refusals to upgrade to windows 10 (come on!) and just today after automatic update one day ago, my user profile cannot be accessed. It shows a message "The User Profile Service service failed the logon. User Profile cannot be loaded". I can't get to my account - help please! I'm...
    • debincolo
    • Thread
    • automatic updates logon error profile service troubleshooting upgrade windows 10 windows issues
    • Replies: 10
    • Forum: Windows Help and Support
  7. P

    Windows 7 Event Viewer - Found two problems

    Hello! I've found two problems in the Event Viewer on my newly installed Windows 7 Ultimate x64. I had some Peer Networking problems too but I fixed that from a post here on Windows Forums. :) But I don't know how to fix these two problems. First one is a warning (Logname: Application |...
    • phrekvens
    • Thread
    • antivirus application avira cimv2 diagnostics error error codes event viewer leaked handles load percentage logs peer-to-peer profile service registry system tech support troubleshooting warning windows 7 wmi
    • Replies: 2
    • Forum: Windows Help and Support
  8. D

    Windows 7 User Profile Service failed the logon

    I have tried: support microsoft /kb/947215/eng <- Can't post a website link :/ But my SID key is the same key as the key of the temporary account ending in 1001 The only diffrence is that my SID code is 1001.bak Also, there is a 1001, 1001.bak, 1003, 1004 and a 1005 SID key. 1003 to 1005 are...
    • Dongonata
    • Thread
    • logon error microsoft support profile service sid key windows issues
    • Replies: 1
    • Forum: Windows Help and Support
  9. MikeHawthorne

    Windows 7 User Profile Service failed the logon. User profile cannot be loaded.

    Hi A friend called and said he is getting this message when he tried to log into his Dell laptop. He can boot into safe mode. What can he do in safe mode to fix this? He lives quite a distance from me, so I'm hoping for something simple enough to explain over the phone. Thanks Mike
    • MikeHawthorne
    • Thread
    • dell logon error profile service safe mode system repair tech support troubleshooting windows issues
    • Replies: 7
    • Forum: Windows Help and Support
  10. C

    Windows 7 Troubleshooting 'User Profile Service Failed' Error: Possible Virus or System Issue?

    Has anyone else had an issue with your computer not allowing you to log into Windows? The password I am keying in is the correct password, and I'm getting this message when I try to log in: " The user Profile Service service failed the logon. User profile cannot be loaded." It has an "ok" button...
    • Curtis Bush
    • Thread
    • error message malware profile service random popups security tech support troubleshooting virus
    • Replies: 3
    • Forum: Windows Help and Support
  11. A

    Windows 7 Plzzzzzz help me

    I am using WINDOWS 7,If i logon to my laptop am getting an error. The error is " The user profile Service service failed the logon. The remote procedure call failed and did not execute " can anybody tell me solution for this .......???
    • Anu
    • Thread
    • error logon logon error profile service remote procedure call rpc solutions troubleshooting windows 7
    • Replies: 8
    • Forum: Windows Software
  12. Sujay Jaju

    Windows 7 Can't Login: USB Keyboard, Onscreen Keyboard and Remote Desktop all fail - even in safe mode.

    Hi, This morning when I tried to use my system, I saw that it had rebooted overnight - probably after an automatic update. But I could not login anymore. USB Keyboard Issues: * The keyboard stops responding as soon as I see the boot animation * unplugging and plugging it back in does not help...
    • Sujay Jaju
    • Thread
    • accessibility boot issues command prompt error message on-screen keyboard profile service remote desktop safe mode system restore troubleshooting usb keyboard windows update
    • Replies: 1
    • Forum: Windows Help and Support
  13. A

    Windows 8 User Profile Service Service Failed the Sign-in.

    Computer fails to log-in, get the following message: The User Profile Service failed to the sign-in. User Profile cannot be loaded. Have tried to boot to Safe Mode by pressing F8 repeatedly but cant get to the option. A.D.H.
    • Alfred Honey
    • Thread
    • boot issues profile service safe mode service error troubleshooting
    • Replies: 3
    • Forum: Windows Help and Support
  14. F

    Windows 7 New User Error

    Hello All :), I have three user accounts on my pc now but I need to add two more, everytime I try to make a new user account, I get this error. (The User Profile Service Failed The Logon. User Profile Cannot Be Loaded.) I'm using win 7 ultimate And used an administrator account to create the...
    • franktheman7
    • Thread
    • administrator error logon error profile service windows 7 windows ultimate
    • Replies: 1
    • Forum: Windows Help and Support
  15. D

    Windows 7 Can't create new account - User profile cannot be loaded

    I can't great new accounts or activate the guest account, but was able before. When I create a new account, Windows creates the new user login icon. When I try to login to that account I get this error: "The user profile service failed the logon. User profile cannot be loaded." then the account...
    • Dextro
    • Thread
    • administrator backup error message error resolution file deletion permissions profile service registry sid support system files troubleshooting windows windows 7 windows xp
    • Replies: 2
    • Forum: Windows Help and Support
  16. M

    Windows 7 unable to logon to son's lapton

    My son was using his laptop this afternoon and his password will no longer allow him access. We type his password in and get the message: The User Profile Service failed the logon. User profile can not be loaded. What can I enter into the password field that will allow me access to change...
    • momofboys
    • Thread
    • access error laptop logon password profile service troubleshooting windows
    • Replies: 1
    • Forum: Windows Software
  17. W

    Windows 7 New User Profile creation issue

    All, I support a large population users on XP. We are working on rolling out Win7 Pro to all users. We are not performing in-place upgrade but providing new machine to users ( new image and hardware). We have a standard image with few 3rd party software on the image. Issue: We have...
    • Win7Issues
    • Thread
    • compatibility deployment domain admin domain user enterprise software error handling firefox image generation logon error machine mcafee office 2007 profile service system administration user management windows 7 windows xp
    • Replies: 1
    • Forum: Windows Help and Support
  18. I

    Windows 7 Help on ERead Error in module ACQTMAPP.exe

    I have had repeated trouble with my Windows 7 - this error message occurs about every 3rd time I log in: Exception EReadError in module ACQTMAPP.exe at 0001BFCB. Error reading TrayIcon1.visible: cannot read shell notification icon. Can someone tell me if this is a Windows error or some other...
    • IndiaCate
    • Thread
    • acqtmapp email loss ereaderror error message profile service system crash tray icons troubleshooting windows 7
    • Replies: 1
    • Forum: Windows Software
  19. S

    Windows 7 administrator user corrupted

    Hello, I got a new computer last week and it was working fine up until now running windows 7 professional 64bit. I activated the guest account and logged on to it, and when I tried to log back to the administrator ("owner") account, I got the following message (on the windows logon screen)...
    • shamir
    • Thread
    • access denied admin password administrator file recovery permissions profile issues profile service system error system restore troubleshooting user folder windows 7 windows update
    • Replies: 23
    • Forum: Windows Help and Support
  20. D

    Windows Vista Loaded Window 7 and now computer will not even turn on

    Did have Vista on my computer and then loaded Windows 7 but now the computer will not do anything at all. Will not even allow me to log into the computer, it says thta user profile service failed logon - User profile cannot be loaded. Please can someone help me!! I need to go into my...
    • dheron19
    • Thread
    • error message profile service startup tech support troubleshooting vista upgrade windows 7
    • Replies: 1
    • Forum: Windows Help and Support