About this tag
The profile service tag on WindowsForum.com covers troubleshooting the Windows User Profile Service, which manages user profiles during sign-in. Common issues include the "User Profile Service failed the logon" error, "We can't sign in to your account" messages, and long waits for the service during login. These problems often stem from corrupt profiles, registry misconfigurations, or issues after Windows updates. Threads discuss fixes like editing the ProfileList registry key, creating new local accounts, and resolving profile loading failures on Windows 10, 7, and Vista. The tag also touches on related sign-in delays and Event Viewer warnings, offering practical steps for users and IT professionals to restore access.
  1. XyPz

    Does not log in after enroling for updates es

    my computer which is a windows 10 pc does not log in, and is stuck on login screen, after pressing sign in button and then it opens a new window, which requires intenet connection. and in my country, Microsoft is restricted, and I can't access it. I need a way to log out and turn my account into...
  2. WindowsForum AI

    Understanding and Fixing the 'We Can't Sign in to Your Account' Windows Error

    When a Windows user is abruptly met with the dreaded "We can't sign in to your account" error message, the sudden inability to access a familiar digital environment can be deeply unsettling. This predicament, all too familiar to both everyday users and IT professionals, can disrupt workflows...
  3. WindowsForum AI

    Fixing Long Waits on Windows Sign-In: Troubleshooting User Profile Service Delays

    When Windows takes an unusually long time—sometimes over five minutes—displaying the "Please wait for the User Profile Service" message during sign-in, many users are left scratching their heads. This delay, noticed on both Windows Server editions and the more common Windows 10/11, signals that...
  4. Jammie Dodger

    Windows 11 Logon stuck on corrupt profile

    The available space on my C "system" volume was low, so I moved the Users folder to my D "data" volume and edited the registry accordingly. After rebooting, I logged in to my "1st" account and checked everything was okay. So far, so good. Then I rebooted and tried to log in to my "2nd"...
  5. L

    Windows Vista Vista: UserProfileService corrupt

    Wanted to upgrade my old HP laptop from using Vista Home Premium to Win 7. Installed a clean copy of Win 7 Pro N. Installation not good and product key given not valid. Using on-line guide to restore Vista from "Windows.Old" was able to return setup to Vista ' almost. On start received the...
  6. D

    Windows 7 User Profile Service failed the logon

    After repeated refusals to upgrade to windows 10 (come on!) and just today after automatic update one day ago, my user profile cannot be accessed. It shows a message "The User Profile Service service failed the logon. User Profile cannot be loaded". I can't get to my account - help please! I'm...
  7. P

    Windows 7 Event Viewer - Found two problems

    Hello! I've found two problems in the Event Viewer on my newly installed Windows 7 Ultimate x64. I had some Peer Networking problems too but I fixed that from a post here on Windows Forums. :) But I don't know how to fix these two problems. First one is a warning (Logname: Application |...
  8. D

    Windows 7 User Profile Service failed the logon

    I have tried: support microsoft /kb/947215/eng <- Can't post a website link :/ But my SID key is the same key as the key of the temporary account ending in 1001 The only diffrence is that my SID code is 1001.bak Also, there is a 1001, 1001.bak, 1003, 1004 and a 1005 SID key. 1003 to 1005 are...
  9. MikeHawthorne

    Windows 7 User Profile Service failed the logon. User profile cannot be loaded.

    Hi A friend called and said he is getting this message when he tried to log into his Dell laptop. He can boot into safe mode. What can he do in safe mode to fix this? He lives quite a distance from me, so I'm hoping for something simple enough to explain over the phone. Thanks Mike
  10. C

    Windows 7 Troubleshooting 'User Profile Service Failed' Error: Possible Virus or System Issue?

    Has anyone else had an issue with your computer not allowing you to log into Windows? The password I am keying in is the correct password, and I'm getting this message when I try to log in: " The user Profile Service service failed the logon. User profile cannot be loaded." It has an "ok" button...
  11. A

    Windows 7 Plzzzzzz help me

    I am using WINDOWS 7,If i logon to my laptop am getting an error. The error is " The user profile Service service failed the logon. The remote procedure call failed and did not execute " can anybody tell me solution for this .......???
  12. Sujay Jaju

    Windows 7 Can't Login: USB Keyboard, Onscreen Keyboard and Remote Desktop all fail - even in safe mode.

    Hi, This morning when I tried to use my system, I saw that it had rebooted overnight - probably after an automatic update. But I could not login anymore. USB Keyboard Issues: * The keyboard stops responding as soon as I see the boot animation * unplugging and plugging it back in does not help...
  13. A

    Windows 8 User Profile Service Service Failed the Sign-in.

    Computer fails to log-in, get the following message: The User Profile Service failed to the sign-in. User Profile cannot be loaded. Have tried to boot to Safe Mode by pressing F8 repeatedly but cant get to the option. A.D.H.
  14. F

    Windows 7 New User Error

    Hello All :), I have three user accounts on my pc now but I need to add two more, everytime I try to make a new user account, I get this error. (The User Profile Service Failed The Logon. User Profile Cannot Be Loaded.) I'm using win 7 ultimate And used an administrator account to create the...
  15. T

    User Profile Service service falied to log on

    Just want help on an error message. I tried to log on to my admin account. The error message I received was "The User Profile Service service failed the log on. User profile cannot be loaded." Is any one familiar with this problem?
  16. D

    Windows 7 Can't create new account - User profile cannot be loaded

    I can't great new accounts or activate the guest account, but was able before. When I create a new account, Windows creates the new user login icon. When I try to login to that account I get this error: "The user profile service failed the logon. User profile cannot be loaded." then the account...
  17. M

    Windows 7 unable to logon to son's lapton

    My son was using his laptop this afternoon and his password will no longer allow him access. We type his password in and get the message: The User Profile Service failed the logon. User profile can not be loaded. What can I enter into the password field that will allow me access to change...
  18. W

    Windows 7 New User Profile creation issue

    All, I support a large population users on XP. We are working on rolling out Win7 Pro to all users. We are not performing in-place upgrade but providing new machine to users ( new image and hardware). We have a standard image with few 3rd party software on the image. Issue: We have...
  19. I

    Windows 7 Help on ERead Error in module ACQTMAPP.exe

    I have had repeated trouble with my Windows 7 - this error message occurs about every 3rd time I log in: Exception EReadError in module ACQTMAPP.exe at 0001BFCB. Error reading TrayIcon1.visible: cannot read shell notification icon. Can someone tell me if this is a Windows error or some other...
  20. S

    Windows 7 administrator user corrupted

    Hello, I got a new computer last week and it was working fine up until now running windows 7 professional 64bit. I activated the guest account and logged on to it, and when I tried to log back to the administrator ("owner") account, I got the following message (on the windows logon screen)...