📎 AI Summary:
The thread discusses a Windows login issue where users encounter the error message "The user Profile Service service failed the logon," possibly caused by malware, viruses, or file system corruption. The original poster seeks advice on fixing the problem, and other contributors suggest using malware removal tools and cleaning utilities like AdwCleaner to resolve the issue. Overall, the conversation emphasizes troubleshooting methods for login failures related to system infections or corruption.

Curtis Bush

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Dec 9, 2013
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Thread Author #1
Has anyone else had an issue with your computer not allowing you to log into Windows? The password I am keying in is the correct password, and I'm getting this message when I try to log in: " The user Profile Service service failed the logon. User profile cannot be loaded." It has an "ok" button after that. I have never seen this before. I am assuming its a virus. It's my girlfriends computer and she said from time to time she would have random windows pop up. I was just wondering if anyone else had seent this and if there was anything that I could do. Any input would be great.
 

Solution
Malware/Viruses can most definitely cause this issue, I've seen it before. File system corruption can also do the same. Microsoft has a great article here: Link Removed

Josephur

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Aug 3, 2010
Messages
1,283
Malware/Viruses can most definitely cause this issue, I've seen it before. File system corruption can also do the same. Microsoft has a great article here: Link Removed
 

Solution