rma

Windows 11’s August cumulative update set off an alarm in enthusiast circles when a string of reproducible tests showed NVMe SSDs vanishing under sustained large writes — but the emerging, vendor‑validated explanation reframes the catastrophe as a narrower supply‑chain and firmware‑provenance...

A sudden wave of reports last month that solid‑state drives were vanishing from both File Explorer and UEFI/BIOS left Windows 11 users alarmed — but the truth, based on community forensics and vendor testing, is more complicated than a simple “bad Windows update” narrative. Background / Overview...

Phison has publicly acknowledged and replicated a key finding first raised by the PCDIY community: a wave of disappearing and allegedly “bricked” NVMe SSDs linked in timing to Windows 11’s August cumulative update (KB5063878) appears to have been driven, in at least some test cases, by...

Microsoft says its August Windows 11 security update (KB5063878) is not behind the recent wave of reports alleging SSDs and HDDs have been rendered inaccessible or corrupted, but the episode has exposed gaps in forensic clarity and left many users mistrustful of a conclusion drawn without a...

Microsoft’s latest position is unambiguous: after an internal review and partner-assisted testing, the company reports it “found no connection” between the August 2025 Windows 11 security update and the series of SSD disappearances and failures circulating on social media — but the empirical...

Microsoft’s follow-up on the August 2025 Windows 11 update controversy closes one public chapter: after an industry-wide probe, Redmond says it found no evidence that the August cumulative update (commonly tracked as KB5063878) caused the cluster of SSD disappearances and failures reported by...

Microsoft’s latest public update on the mid‑August patch storm is straightforward: after investigation, the company says the August 2025 cumulative rollup did not cause a widespread failure mode that “breaks” SSDs, but the episode still exposes fragile cross‑stack dependencies and persistent...

A wave of community test results and vendor confirmations this week has put the latest Windows 11 cumulative update under a harsh spotlight: several SSDs can disappear from Windows during sustained, large write operations after installing the August 12, 2025 update (KB5063878), with a...

Phison has publicly acknowledged the storage failures linked to Microsoft’s August 2025 Windows 11 cumulative updates (identified as KB5063878 and related KB5062660) and says it is investigating the reports with industry partners while controllers that “may have been affected” are under review...

Phison has publicly acknowledged that two recent Windows 11 security updates — KB5063878 and KB5062660 — are associated with a cluster of SSD failures that make drives vanish during large, sustained write operations, and the admission has sparked urgent questions about update testing, firmware...

When Task Manager shows fewer cores than your CPU’s spec sheet promises, it triggers an immediate alarm: is Windows misreporting, is some software throttling the chip, or is the processor literally losing cores? The truth lives between these possibilities. In many cases the fix is a handful of...

Hi my pc: 108500K stock 4800mhz 2x16 GB DDR4 GSKILL 3000mhz XMP Seasonic Tx-850 Ultra Titanium Gigabyte Rtx 3090 Gaming OC Aorus Z490 Pro Gaming 1 TB SSD My pc i have 6 months,never had any WHEAS. I tested Control, Quake 2 rtx, Metro Exodus,3dmark port royal,battlefield 5,Serious Sam 4 and...

Hello. First my pc.I have Gigabyte Rtx 3090 OC ( stock ) and 10850K stock ,32gb ram. Issue is only on 1920x1080P with 165hz. On 1440P with 165mhz is fine. On 1920x1080P with 144hz is fine. On 1920x1080P with 165mhz i can see on screen small black dots flickering vertical. If i wanna catch...

Hi 1st time poster here and having an issuse that started about july of last year. In the meantime I have found a momentary Solution to my problem but it may last 5min sometimes longer or till the next reboot. So in July I was still running my Amd 2600x on my Asus rog strix x470 f gaming bios...

Hello. I am selling Asus Z170-P to other person. I do not deal with folding computer I ordered service of random pc technican. I call him. He go to my home and re plug mobo from case. Problem was that this black cover was not able to insert to secure mobo pins. I dont know why. He was trying to...

NOTE: Sorry for the long post, trying to be thorough. Just for reference, these are the specs of the machine. Everything is running stock, it's a work machine: OS: Win 10 Pro CPU: i7-6700K Motherboard: ASUS Z170-A LGA 1151 RAM: 2x G.SKILL Ripjaws V Series 16GB 288-Pin DDR4 Using onboard GPU...

I have a custom build desktop and on and off for over a year this has been happening: Computer will completely randomly freeze, normally when playing a video (youtube right monitor) before i start yelling, you can slightly here just hissing and ****ed up noises. Sometimes louder or different...

I've had BSODS since last year. The laptop has been for three RMA's with PC Specialist, in the last one they said they did a full rebuild of the system. The BIOS has been updated, RAM replaced, I've done clean reinstalls of Windows in the past. I had it back for 10 days and then yesterday it...

I applied for an RMA on my M570 on 2-21-14, and received 4 responses spread out during this interval, the last of which I just read, and it said that my case was resolved, but if I hadn't received a reply to call them. I never received anything from them to resolve this one way or another, but...

The drive in my HTPC failed and I'm going to RMA it. Nothing unusual about that, but with this one I can't find a way to access it for data erasure prior to shipping, and that bothers me. The system partition doesn't contain anything too sensitive...that I remember, but it does have additional...