user support

Hi. I have a French-language laptop running Windows 11, version 23H2, but have been unable to get version 24. My laptop is 3 years old, upgraded from Win10 when it became available. Here are the specifications as copied from Speccy: Windows 11 Famille 64-bit CPU: Intel Core i5 10300H @ 2.50GHz...

Microsoft's acknowledgment of a significant bug in the Windows 11 24H2 update process has got users buzzing—and not in a good way. The troublesome issue revolves around the operating system's native Disk Cleanup tool, which inaccurately reports that 8.63 GB of upgrade data cannot be removed...

Microsoft has officially started rolling out the Windows 11 version 24H2, also known as the 2024 Update. With this new version, the tech giant promises a wave of features and security enhancements aimed at elevating the user experience for various editions of Windows 11. Let’s dive into the...

In a long-awaited move, Microsoft announced the release of new updates to resolve the problems introduced by KB5034440 and KB5034441 for Windows 10 and 11 users. These updates, labeled KB5042321 and KB5042320, come after significant frustration within the Windows community due to installation...

I've tried all types of command prompts found online and none work. Can't even open settings it pops up and then disappears do I have to buy another laptop? I was trying to clean it months ago, or install something, but I'm not as savvy as I thought. Can someone PLEASE help me?

Hi guys I have been using an HP i7 laptop since 2020. But lately, one of the function keys is not working on the laptop keyboard. But when I restart the computer sometimes the key is working and it doesn’t work again after some time. Also sometimes it works on its own. I tried to uninstall the...

Last months I have periodical BSOD. One in week or five in day. No any time periods or software usage. I cant uderstand, it is hardware or software problem. First two years after buy PC no BSOD was. Please help.

I have a HP windows 10. I use Word 2007. I can't remove the page break line. Have looked on internet and tried all suggestions, but nothing works. This problem just started in the last month

OK, I have read about how to install Battery Bar with "Floating Task Bar option". Doesn't work. Battery Bar shows in Windows> Program Files, but there is no executable file in the folder. And Battery Bar does not show up in the apps list. And Battery Bar does not show on the task bar. Any advice...

Hello I have a question i wilt try to make it as understandable as i can. I have 2 drives drive C SSD drive D HDD. In May I had my windows operating system reinstalled . There was a filed called file history which I saved on the D drive in there was desktop and pictures I found some picture in...

How can I remove the Unhandled Exception... notice that I see when I log on - and what does it mean? I have Windows 10 with Chrome browser. Thank you

I recently uncounted a problem with some ransom ware so I read up on the net that I had to boot into safe mode. My was also damages and I was using an external monitor. Think that in safe mode my display on the external monitor would still work so to used msconfig and booted into safe mode only...

I want to send a video (1 mb) by my email. a message tells me to create an association in Default drop down list The list does not include email so I cannot send the video. There is no tools as suggested in queries. A solution would much appreciated

i am not able to open my paint shop pro it says subscription expired so i tried to renew the subscription then i get a message you already own this game every time i try to resubscribe it wont let me what do i do it wont open unless i resubscribe

I have been having strange computer problems for some time. I notice that the pictures and graphics are either morphed, altered or exact pictures of people I know, my friends, or other notable people that seem to be fit into the advertisements, pop ups or substituted for the regular images that...

Hi all, This happened on my dad's Acer 5 A515 laptop. as far as I can tell - he just opened the laptop one day and was locked out of his PC with the Bitlocker screen on. He never enabled it or set up a recovery key, let alone saved the key somewhere. perhaps some rogue update behavior or...

How can I fix this problem? Every time I open the "About your PC" a.k.a "System Properties" window, it just crashes. the window with the gear shows up and then the window just closes, doesn't load the About System info. 5 ways I tried opening it and it just keeps crashing.... 1.) This PC >...

Hello all... Let me say from the beginning that this is my fault. I have several Digital To Analog converters attached via USB to my Windows 10 Machine. I am running version 21H1 with the latest update being KB4023057. I play music and also various sounds through these devices. Even though...

Hello! Windows Explorer crashes on my desktop every time I wake the PC from sleep. It starts up again after 2-3 seconds, but some of my taskbar icons disappear (like FX Sound Enhancer, AMD Adrenaline etc.). I am not sure if this started happening after an update or not, but as far as I can...

Hello, Problem - I am running Windows 10 v2004 OS Build 20231.1000 (Insider Preview Build). I updated to this build on October 8, 2020. I leave this computer on 24/7. Since that day, I have found the machine shut down every morning. I would think the problem is tied to this version of Windows...