user support

I had a video file on OneDrive that has somehow disappeared. Does anyone know who I can contact at Microsoft to get this file back ? I need it to give it to law enforcement, as it's of someone breakinto my bedroom and stealing a few of my item's. The person is on probation and I need the video...

I have win 7 32bit and outlook 2010, I deleted an email and then deleted it from the delete folder but I now need the tracking no. in the email, how would I get this email back off my hard drive, Please help, frank

I updated to the update 1 last night and now i have noticed a big problem with my dual monitor setup. I was able to move my mouse across the monitors easily and smoothly before, now since the update you have to move the mouse with a decent amount of force or it will not move to the other monitor...

He did go to the navigation pane and check all the empty check boxes. He's getting a tad bit tired from the Metro Menu, he does not want to install a third party software just so he can access his start menu. He checked all the boxes found a picture online since I don't have Windows 8.1 and...

please help me why is it showing "Microsoft Visual Studio 2005 has stopped working". while opening visual studio in my pc. i get the following error. Problem signature: Problem Event Name: BEX Application Name: devenv.exe Application Version: 8.0.50727.42 Application Timestamp...

Title says it all, I have no idea what's going on, and I have been trying to find a fix, but I just can't find one! A demonstration of the problem in action, and additional details about the problem and my computer are in this video: Thanks a ton for your time, and I really hope at least one...

I have 2 programs that don't load and don't run anymore. They are an e-mail client and a Blue ray program. They both work fine in safe mode but not when I run windows 7 normally. I have run all types of scans and nothing comes up wrong. It's not a virus. I have looked at settings using msconfig...

Hello, I got win 7 and when I log on I have dot net framework error. Something like it can't connect to peeracon.com but I have no idea what that link represents anyway. Any suggstions please? Thanks In details it says: See the end of this message for details on invoking just-in-time (JIT)...

Hi, I own a HP ProBook 4730s , and my left and right arrow keys are not working. I thought i might ask here before sending it to get repaired. Is it possible to be some sort of software problem ?

Win 7 Home Premium 64 bit, 6.1.7601 SP 1 Build 7601, Gigabyte GA-X58A-UD3R, i7-960, 12gb mem, GTX-560, NZXT Gamma case I recently replaced my motherboard and psu in a system recovery. Since then all my fans keep running after shutdown, the front case light is on, usb hub light is on, and case...

hello everyone i have installed windows 8.1 clean setup, i have erased windows partition and then created it for some weird reason it would show me boot screen whether i have to decide to choose between Windows 8.1 and Windows 7 XE Loader how do i get rid of that? please help me, its annoying

Every time I open Word or Illustrator I get a BSOD. Once the computer restarts I get the following problem details Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 2057 Additional information about the problem: BCCode: 50 BCP1...

Hello, i got several Bluescreens during the past two month. The first two BSOD's were 1 month apart but the last 3 were only 1 day apart :/ They seem to appear at random moments (during a Skypecall, while browsing the web, while in Sleep mode etc.). I cant remember getting one while gaming. I...

What is happening, is that all of my windows os's are installing correctly, but when the PC boots up, the screen is not fitting my screen, and there is a black border around it, and I don't know what to do!! I have been trying to figure it out for a while now, and cant. Someone please help.

hello I was wondering if anyone could help me in my troubles i had an issue where there was a "x" on the bottom right of my apps and they i could not open the store, i fixed these issues and now when i try to update the broken apps it sais 0X8000000E error ? can anybody help

How can I stop the pop up ads on windows 8?

here is a snapshot of the problem i am facing during a software named "CM10" :- Link Removed and here is problem description :- Description: Stopped working Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: creationmaster10.exe Problem Signature 02: 1.0.0.0 Problem...

I built a pc last friday, and i have only one issue. I have Windows 8.1 64-bit, and when im trying to type something my keyboard starts to open programs. I think they are windows key shortcuts. But anyway my windows key isnt stuck because it works no problem with other computer. Please help with...

In dire need of help. I purchased my pc in parts, Windows7 and gave it to a pc repair guy to build and looked like everything was working fine. Minutes after I got it back i started to download my usual software and it began to get BSOD. I checked for window updates and downloaded them all...