user support

  1. aquarius27

    Windows 10 reactivating a subscription

    i am not able to open my paint shop pro it says subscription expired so i tried to renew the subscription then i get a message you already own this game every time i try to resubscribe it wont let me what do i do it wont open unless i resubscribe
  2. S

    Windows 10 Possible OS Hacked- Strange Folder and Files after new install

    I have been having strange computer problems for some time. I notice that the pictures and graphics are either morphed, altered or exact pictures of people I know, my friends, or other notable people that seem to be fit into the advertisements, pop ups or substituted for the regular images that...
  3. O

    Windows 10 Locked out of my PC! BitLocker was enabled on it's own and I have no key

    Hi all, This happened on my dad's Acer 5 A515 laptop. as far as I can tell - he just opened the laptop one day and was locked out of his PC with the Bitlocker screen on. He never enabled it or set up a recovery key, let alone saved the key somewhere. perhaps some rogue update behavior or...
  4. tybinary

    Windows 10 Opening the "About System" window keeps crashing

    How can I fix this problem? Every time I open the "About your PC" a.k.a "System Properties" window, it just crashes. the window with the gear shows up and then the window just closes, doesn't load the About System info. 5 ways I tried opening it and it just keeps crashing.... 1.) This PC >...
  5. B

    Windows 10 My Windows 10 system has lost all audio - I tried everything - any suggestions

    Hello all... Let me say from the beginning that this is my fault. I have several Digital To Analog converters attached via USB to my Windows 10 Machine. I am running version 21H1 with the latest update being KB4023057. I play music and also various sounds through these devices. Even though...
  6. olat

    Windows 10 Windows Explorer crashes (and restarts) after waking up from sleep every time

    Hello! Windows Explorer crashes on my desktop every time I wake the PC from sleep. It starts up again after 2-3 seconds, but some of my taskbar icons disappear (like FX Sound Enhancer, AMD Adrenaline etc.). I am not sure if this started happening after an update or not, but as far as I can...
  7. S

    Windows 10 Computer shuts down every morning between 6am and 7 am

    Hello, Problem - I am running Windows 10 v2004 OS Build 20231.1000 (Insider Preview Build). I updated to this build on October 8, 2020. I leave this computer on 24/7. Since that day, I have found the machine shut down every morning. I would think the problem is tied to this version of Windows...
  8. Curious

    Windows 10 Sound In Videos On Microsoft Edge

    Hello, When I view a video in Microsoft Edge the sound is OFF. I need to put it ON clicking the microphone in the video. How can I put it always ON or Off ? Thanks and best regards
  9. O

    Windows 10 ASUS VG279 Question

    Hello. My name is Kurt but I use Orsini online. I am not sure if this is a good place for this post but here goes... I have just purchased an ASUS VG279 monitor but I have having some trouble with the options menu. I cannot move between the options. Neither the mouse, the tab keys, the arrow...
  10. S

    Windows 10 USB Problem

    Hi. Been struggeling with this for weeks. Device manager do not detect new devices. I'm also not able to uninstall any of the universal USB controllers. Have tried to boot without any USB devies exept keyboard and mouse, but usb is still not working correctly. I have win10 with latest update...
  11. M

    Windows 7 Windows Slideshow gadget View button problem

    Hi! I'm using Windows 10 with GadgetPack installed but found this problem also before I upgraded from Windows 7. Slideshow gadget has button to view image in associated picture viewer. When I click this button it opens nothing, no any window, no action. After installation of Windows (7 and 10...
  12. B

    Windows 10 USB plug-in notification

    There is no text box in the notification area when a USB device is attached. There is sound. There is sound and text when the disconnect is used from the up-pointing carat. Everything works except no text notification when a device is plugged in. I have focus assist turned off. I have an HP...
  13. L

    Windows 10 Pop ups.

    Hiw can i stop pop up boxes if i dont know password?
  14. S

    Windows 10 File Associations

    I am unable to persuade W10 to accept VLC media player as default music/video program. Can anybody advise me? It's installed on Drive D, not the Windows Drive - I don't know if this makes any difference. (C:\ is a small SSD which I want to reserve for stuff which needs to load fast)
  15. T

    Windows 10 Ahnenblatt Genealogy file program issue

    I uploaded the Ahnenblatt family program to see if it was ok for my wife to use ,, I am Swedish and she is German and because these languages were available as an alternative so that I could help her. However, I run with my Swedish programs and now I have got Ahnenblatt's icon in front of my GED...
  16. A

    Windows 7 Hello Help PLease!!!

    Dear Users, my notebook`s Drive C: is decreasing withing minutes! I deleted a lot of things, and i had forexample 2 GB space! then it becomes 135Mb and when i Refresh the Windows Explorer! it is decreasing withing seconds! what can be the problem?!
  17. Russell

    Windows 10 Embedded video in a web page.

    Attention: windowsForum members: I have a web page that serves up fine ( my personal computer is configured as a dedicated web server ), except that the embedded video in that web page does not work ( it will not work in either the Vivaldi or Opera web browsers, for example ). I just...
  18. mrmarshall1976

    Windows 10 How do I fix repeated letters within a word?

    Hi, Recurring problem with my windows 10 laptop, repeating letters or groups of letters within words (particularly vowels), when attempting to type normally. No keyboard damage, have tried re-booting keyboard drivers and adjusting letter repeat speed - nothing. some days i can type fine but...
  19. K

    Hotmail Backup

    hi is there someone who can help me to create backup of hotmail account please help me out to create backup of my hotmail account please let me know if it is possbile
  20. S

    Windows 10 Windows unable to start after laptop crashed during encryption

    Hi all! I really hope that I am in the right part of the forum here. I have the following problem: I tried encrypting my laptop yesterday, but while DiskCryptor was running, said laptop crashed. When I turned it on again, it attempted to repair itself, which it wasn’t able to do. I was given...
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