olat

Well-Known Member
Joined
Dec 28, 2018
Messages
29
Hello!

Windows Explorer crashes on my desktop every time I wake the PC from sleep.

It starts up again after 2-3 seconds, but some of my taskbar icons disappear (like FX Sound Enhancer, AMD Adrenaline etc.).

I am not sure if this started happening after an update or not, but as far as I can remember, there have not been any major Windows updates on my PC recently.

I've attached my PC specs, but please let me know if I can provide any further information, since this has been driving me insane for some time now.
I've tried sfc /scannow, chkdsk, reinstalling my Video drivers (since they were the only ones I actually updated in the last couple of months, which is when this started happening to me).

Operating System
Windows 10 Pro 64-bit Version 10.0.18363 Build 18363
CPU
AMD Ryzen 7 3700X 53 °C
Matisse 7nm Technology
RAM
16.0GB Dual-Channel Unknown @ 1599MHz (16-18-18-36)
Motherboard
Micro-Star International Co. Ltd B450 TOMAHAWK MAX (MS-7C02) (AM4) 28 °C
Graphics
27GL650F (1920x1080@144Hz)
LG TV (1920x1080@144Hz)
8192MB ATI Radeon RX 580 Series (XFX Pine Group) 52 °C
Storage
298GB Western Digital WDC WD3200AAKS-75L9A0 (SATA ) 30 °C
223GB SSD (SATA (SSD)) 17 °C
1863GB Seagate ST2000DM008-2FR102 (SATA (SSD)) 30 °C
Optical Drives
ELBY CLONEDRIVE SCSI CdRom Device
Audio
DFX Audio Enhancer


Please let me know if I can provide anything else!

Thanks!
 


Solution
To address the issues you are facing with Windows Explorer crashing each time your desktop wakes from sleep mode, as well as the disappearance of certain taskbar icons, you can try the following troubleshooting steps:

Steps to Resolve Windows Explorer Crashes and Missing Taskbar Icons:​

  1. Update Windows and Drivers:
    • Ensure Windows is up to date by checking for and installing any pending updates.
    • Update your AMD Radeon RX 580 graphics drivers to the latest version available on the AMD website.
    []Run System File Checker (sfc):
    • Open Command Prompt as an administrator.
    • Run the following command to scan and repair system files:
      Code:
       sfc /scannow
    [
    ]Check for Event Viewer...
To address the issues you are facing with Windows Explorer crashing each time your desktop wakes from sleep mode, as well as the disappearance of certain taskbar icons, you can try the following troubleshooting steps:

Steps to Resolve Windows Explorer Crashes and Missing Taskbar Icons:​

  1. Update Windows and Drivers:
    • Ensure Windows is up to date by checking for and installing any pending updates.
    • Update your AMD Radeon RX 580 graphics drivers to the latest version available on the AMD website.
    []Run System File Checker (sfc):
    • Open Command Prompt as an administrator.
    • Run the following command to scan and repair system files:
      Code:
       sfc /scannow
    [
    ]Check for Event Viewer Errors:
    • Open Event Viewer and check for any error messages related to the Explorer crashes.
    • Look for logs under Windows Logs > System and Application.
    []Power Management Settings:
    • Check your power settings, especially for the hard drive and network adapters, to ensure they are not causing issues when waking from sleep mode.
    [
    ]Check Taskbar Settings:
    • Right-click on the taskbar and go to Taskbar settings.
    • Ensure that the system icons you expect to see are enabled.
    []Reset Taskbar Icons:
    • If specific icons are disappearing, you can try resetting the taskbar:
      • Open Command Prompt as an administrator.
      • Run the following commands to reset the taskbar icons:
        Code:
         taskkill /IM explorer.exe /F CD /d %userprofile%\AppData\Local DEL IconCache.db /a start explorer.exe
    [
    ]Check Startup Programs:
    • Use Task Manager to disable any unnecessary startup programs that could be causing conflicts.
  2. Check System Integrity:
    • Run a disk check to ensure disk integrity:
      • Open Command Prompt as an administrator.
      • Run the following command to check the system drive for errors:
        Code:
         chkdsk C: /f /r
After attempting these steps, monitor your system's behavior, especially after waking from sleep mode, to see if the Explorer crashes persist and if the missing taskbar icons reappear.
 


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