user support

I'm hoping someone can help me - starting today, every time I try to access my VPN, exactly 5 minutes later I get a BSOD, with the driver irql not less or equal, and the problem is the tcpip.sys. It won't access the VPN (can't recall exactly what the message is - a long message in yellow), but...

W 7 all updates. Raid 1 2x2TB, Windows disk image backup, Acronis full disc back up. No reboot/start. Restored system based on Windows disk image backup, Acronis full disc back up. Still no reboot/restart in W7. Would reboot in safe mode (w or w/o networking). System works in safe mode with...

Hello. I am Asus user; The mouse and keyboard do not work well after installing Windows 8.1. From Device Manager, I have no my Asus Touchpad and Keyboard drivers. Help me please. :waah::waah::dejection::dejection:

Please help me solve this problem guys its been crashing more and more frequently I really need to use my pc for work

When I try to access OneDrive via a browser, after I login I get a blank white page. This happens with both Firefox 60 and IE11. Any ideas? Thanks.

Problems with Outlook Error :( For the past two days, I have had no luck in sending emails due to Error 0X800CCC0E. I've tried everything on the Internet, but nothing helps. I've repaired Office 2016. (I'm subscribed to Office 365), without any luck. I apparently can receive, but keep getting...

I learnt some time ago that you could delete the information that builds up in the software distribution folder and that has kept me going but a few months ago I noticed windows was holding onto data somewhere else after an update for a few weeks then it would just disappear. With the last...

Hi guys, if anyone can help it would be appreciated as I’ve done everything I can think of but I can’t seem to install windows 7 after having windows 10, my computer originally came with windows 8 preinstalled when I got it and I’ve been pulling my hair out trying to get this to work lol, any...

I need some help! Has anyone had this same problem. I just updated my computer to Kaspersky 2018 and now I can't get into some sights that I use to get into. I have windows 10. I've uninstalled Kaspersky and reinstalled it and have the same problem. This is what it tells me when I try...

Hello, Guys. I recently restored my PC and lost all bookmarks in my Edge Browser (shoulda backed 'em up). Is there any way to restore them? Thanks. Toshiba laptop Windows 10, version 1709

i recently got a new laptop and im trying to get my windows store on there, before i got a laptop my previous computer had windows store on it and ive gone into my windows store account to add my laptop as a new device but i cant seem to do it. please help. if its any help ive got windows 8.1...

Hello community...I am new here and am seeking some advice. After upgrading to Windows 10 i cannot open Microsoft Outlook. I am receiving an error before Outlook will open, 'Access denied'. Does anyone know what the following error means and what to do to correct the problem?

I have a G19 and a mouse. And both of these wont work when i try to do a installation of Windows 7. It will get up to the first dialog screen but i cant go any further due to the devices not working. In the bios the USB legacy is enabled. and the mouse also works in the bios. This the MB i have...

Hello Everyone, I have a small problem and I really hope you can help me. I recently bought a onedrive subscribtion so I wanted to move my document and picture folder to the onedrive folder. The result is that now my picture folder and document folder are the same. If I change the location of...

Hi, when I turned my pc off last night it did a windows update. Now this morning it won’t start at all. I press the power button and nothing happens. Other plugged in items are working. I’ve looked inside and it looks fine. I’ve tried switching plugs and using another power supply cable from...

Hey guys, idk whats going on, but a new install of win10 pro x64 has EXTREMELY slow read/write times on my HGST 3TB drive. This has only started happening since I reinstalled windows. What is the world is going on? *nix does NOT have this issue. stats: CPU: AMD FX-8350...

Hello everybody, I got the Fall Creators update barely a week ago, and ever since then, every time I get into Windows, I have a message saying, "Your Windows license will expire soon". It also has a button that takes me to settings. It also randomly pops up when I'm working or gaming. Its...

In try to log in, my password is not recognized. When I try to reset it, I enter my email address, then get a notice that I didn't enter the Captcha correctly! I wasn't asked for a Captcha! P. S. Is it log in, or login? Thanks! Sent from my SM-N950U1 using Tapatalk

Several weeks ago, I had to do a restart on my Asus laptop (Norton couldn't repair a drive). Since then, I can't access any Windows apps (One Drive, Store, etc.) According to Windows, I have no internet access, which just isn't true (I'm using it for everything else!). I had two chat sessions...

I have installed the creators update and have lost the "sleep" option under the power button, can someone tell me how to get it back, Also I use a 22inch TV as a monitor via a HDMI cable and cannot get the sound to work, after going through the trouble shooter it just tells me that its not...