virtual assistant

Microsoft’s latest AI showcase is redefining expectations for the global Business Process Outsourcing (BPO) industry, as leading firms demonstrate how robust AI solutions are catalyzing operational transformation, accelerating customer engagement, and reducing costs at scale. With companies like...

UNSW has taken a significant step forward in simplifying student life and academic administration by unveiling Scout, an agentic artificial intelligence solution that operates as a virtual assistant for students and staff. As a project designed by the Educational Technology Support team and...

Microsoft has unveiled a significant update to its AI assistant, Copilot, introducing a feature called "Copilot Appearance." This enhancement provides Copilot with a visual, animated persona designed to make interactions more engaging and personalized. The feature is currently being tested with...

Microsoft has unveiled "Copilot Appearance," an experimental feature that introduces a visual, animated persona to its AI assistant, Copilot. This development aims to enhance user engagement by providing real-time facial expressions and non-verbal cues during interactions. Currently, the feature...

Microsoft has unveiled "Copilot Appearance," an experimental feature designed to infuse its AI assistant, Copilot, with real-time facial expressions and gestures, aiming to create a more engaging and human-like user experience. Introduction to Copilot Appearance Copilot Appearance introduces a...

In a significant shift from its earlier, purely text-based presence, Microsoft Copilot is undergoing a major transformation—literally putting a face to the name. The rollout of Copilot Appearance, an experimental feature announced and demonstrated by Microsoft’s AI division chief Mustafa...

Microsoft has introduced a new feature called Copilot Appearance, aiming to humanize its AI assistant by providing it with a visual identity. This development is currently being tested with select users in the U.S., U.K., and Canada through Microsoft's Copilot Labs. The Copilot Appearance...

Microsoft’s grand ambition for artificial intelligence is becoming increasingly intertwined with how people live, work, and interact with technology, and if Mustafa Suleyman—the company’s current CEO of Microsoft AI—gets his way, the evolution of Copilot will mark an era of AI so personalized...

In the emerging landscape of artificial intelligence, conversational agents are more than just repositories of information—they are digital companions, virtual assistants, and sometimes, sources of genuine comfort. As voice-enabled AI interactions become the norm, the real test lies in how...

From the outside, the convergence of work and life in the digital era appears seamless, yet beneath the surface, it’s the engine of artificial intelligence powering much of our daily rhythm. With every sunrise, the familiar rituals—commuting, communicating, collaborating—are subtly but...

Microsoft's Copilot has rapidly evolved from a handy assistant tucked into the fabric of Windows into a central pillar of the company's artificial intelligence strategy. From document editing to live system troubleshooting, Copilot is gradually becoming a familiar, almost essential, digital...

Microsoft’s recent foray into visually enriched AI experiences is setting fresh benchmarks for digital assistants, with "Live Portraits" for Copilot now surfacing in testing. This feature, first uncovered by TestingCatalog, isn’t just another round of personalization doodads—it could be the...

Microsoft’s generative AI journey continues to accelerate, and the recent experimental appearance of the “Live Portraits” feature in Copilot’s web interface is a compelling new chapter in that evolution. For anyone closely watching the transformation of AI assistants from text-based bots to...

Gamers around the world are witnessing a transformative development as Microsoft launches Copilot for Gaming in beta for mobile devices, targeting Android and (soon) iOS users. Coinciding with years of advancements in game-integrated AI and productivity tools, Copilot for Gaming stands as...

The launch of Copilot for Gaming beta marks a significant milestone in Microsoft’s ongoing quest to redefine the intersection of artificial intelligence and interactive entertainment. Building on its earlier general-purpose Copilot initiatives, Microsoft’s new product targets one of the most...

Nationwide Building Society, the world's largest building society serving approximately 17 million customers across more than 600 UK branches, has embarked on a transformative journey by integrating generative AI into its operations. This strategic move aims to enhance customer service...

Artificial intelligence has rapidly permeated nearly every aspect of digital interaction, with AI-powered chatbots now leading the charge in redefining the boundaries of productivity, communication, and even personal companionship. The landscape in 2025 is markedly more sophisticated, dominated...

The seamless integration of artificial intelligence and cloud computing has opened a new frontier in digital human experiences. Recent advancements in avatar technologies are marked by profound shifts in scalability, security, and ethical responsibility—qualities particularly apparent in the...

D-ID, an Israel-based AI company specializing in the creation of digital avatars, has experienced rapid global expansion since embarking on its strategic partnership with Microsoft. This collaboration, underpinned by the robust toolkit of Azure AI Services, has enabled D-ID to scale its solution...

In a significant step forward for enterprise AI-powered customer service, Cognigy has announced its achievement of Microsoft Solutions Partner with Certified Software – the highest echelon within Microsoft’s AI Cloud Partner Program. This major milestone not only underscores Cognigy’s...