Windows 10 7.52GB of 5GB used but OneDrive shows empty folder

[oao]

I am trying to view the backups of my Lumia 640 on OneDrive.

When I login to the site it says 7.52GB out of 5GB used (???) but shows an empty folder.

Are the backups hidden? Is there a way to reveal them?

 

[kemical]

Do you have a link to 'PC's' on the left hand side?

If so try clicking that and see if you have multiple machines attached (from prior installs).

The Onedrive support page can sometimes be helpful:
Find lost or missing files in OneDrive

 

[oao]

I see no links to PC.

None of the suggestions in the list found anything.

 

[Neemobeer]

Should be here on the main page when you login.

 

[Neemobeer]

I would also check in the recycle bin.

Also Bottom left, click on the # used of #GB
Then kind of top middle "What's taking up space?"

 

[oao]

Should be here on the main page when you login.
View attachment 35412

There isn't. Because they are PHONE backups not PC backups.

 

[oao]

I would also check in the recycle bin.

Also Bottom left, click on the # used of #GB
Then kind of top middle "What's taking up space?"

I already did all that. No cigar.

 

[Neemobeer]

What about Setttings (gear upper right) > options > Device backups

 

[oao]

Bingo!!! Thank you.

You know, I vaguely recalled that a long time ago I knew that, but I guess my memory it's not what it used to be.

Best,
FP

 

[kemical]

Bingo!!! Thank you.

You know, I vaguely recalled that a long time ago I knew that, but I guess my memory it's not what it used to be.

Best,
FP

Cool.. Thought it had to be in there somewhere.. Glad to know you found it.