djthrive

New Member
Joined
May 1, 2017
Messages
6
Thanks in advance for your assistance. I have a weekly requirement to view and clear the Windows Security Logs on my hardened Windows 7 computer. This has been working fine up until last week. When I open up my saved EventViewer.mmc console, I receive the following error: "Event Log Service is unavailable, verify that the service is running." When I go to services.exe (Run as Administrator) and try to start the Windows Event Log service, I receive the following error: "Windows could not start the Windows Event Log service on Local Computer. Error 5: Access is denied."

Some of the steps already taken to correct this

-Used System Restore to restore to a previous time

-Added "NT SERVICE\EventLog" to the access list for C:\Windows\System32\winevt\logs and applied "Full Control" permissions

-Checked box for "Include inheritable permissions from this object's parent" on the Security properties for C:\Windows\System32\LogFiles\WMI

-Was unable to perform this potential fix due to an "Access Denied" error: Started in Safe Mode, started Cmd" as Administrator and typed "net stop winmgnt" then navigated to C:\Windows\System32\wbem, then tried to rename the Repository folder, but this is when I received my error.
 

Solution
Hi there, thanks for your time. I found an article that mentioned to rename the file extensions for "application.evtx, system.evtx, and security.evtx (all located under C:\Windows\System32\winevt\Logs), then restart the Windows Event Log service. I attempted this while booted into Safe Mode and ran Windows Explorer as Administrator. I rebooted into normal mode and the Windows Event Log service started automatically and I was able to get back into the Event Viewer.

Neemobeer

Windows Forum Team
Staff member
Joined
Jul 4, 2015
Messages
8,998
This may be difficult to determine, can you elaborate what you've done on your "hardened Windows 7 computer". Also open a command prompt and type sc sdshow eventlog and post the output.
 

djthrive

New Member
Joined
May 1, 2017
Messages
6
Hi there, thanks for your time. I found an article that mentioned to rename the file extensions for "application.evtx, system.evtx, and security.evtx (all located under C:\Windows\System32\winevt\Logs), then restart the Windows Event Log service. I attempted this while booted into Safe Mode and ran Windows Explorer as Administrator. I rebooted into normal mode and the Windows Event Log service started automatically and I was able to get back into the Event Viewer.
 

Solution
Back
Top