Activation Problem

Discussion in 'Windows 7 Help and Support' started by FT2593, Sep 10, 2010.

  1. FT2593

    FT2593 New Member

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    Hi
    I am a new windows 7 professional 32-bit user.
    My cousin did the installation for me and entered the product key, we could not immediately activate it then as we had no internet connection.
    As we got an internet connection, we tried to activate it but this error appears:
    Code : 0x8007232B
    Description : DNS name does not exist.

    being quite weak in techy stuff i would like someone to help me
     
    #1 FT2593, Sep 10, 2010
    Last edited: Sep 10, 2010
  2. Mike

    Mike Windows Forum Admin
    Staff Member Premium Supporter

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    Because you were unable to get an Internet connection at first, you may have a bad DNS pool (or cache). There is a way to flush the DNS cache from the command-line by going to:

    Start -> Search -> cmd.exe

    In the black Windows Command Console:

    ipconfig /flushdns

    Alternatively, you may try restarting the computer and see if the problem still occurs. If it still occurs you can elect to activate by telephone using the activation mechanism.

    Best
    Mike
     
    reghakr and (deleted member) like this.
  3. FT2593

    FT2593 New Member

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    Well thank u for the prompt reply but unforunately it didnot work
    Anyway how do you activate by phone
     
  4. reghakr

    reghakr Excellent Member

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    It's been awhile since I saw the screen, but I believe there is an active link on that page.

    Try going to Start > Control Panel > System, then click the Device Manager link on the top left hand side.

    Are there any entries with a yellow flag beside them?
     
  5. cybercore

    cybercore New Member

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    KB 929826:
    Activation Error: Code 0x8007232b
    DNS Name does not exist



    You may want to activate by phone, start -> type -> slui 4 -> follow the instructions.
     
  6. FT2593

    FT2593 New Member

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    reghakr
    i opened device manager and there are NO yellow flags
    now what should i do
    thanx
     
  7. reghakr

    reghakr Excellent Member

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    Follow Cybercore's excellent instructions.
     

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