Adobe Flash Player Crash

Discussion in 'Windows 7 Help and Support' started by JoeyRoddy, Jul 19, 2013.

  1. JoeyRoddy

    JoeyRoddy New Member

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    Hello everyone,

    I am experiencing a major stressful technical issue.
    All of a sudden, I am not able to watch youtube videos anymore on my laptop.
    I tried viewing youtube videos using Mozilla Firefox browser, but it immediately displays in the video, "Adobe Flash Plugin has crashed. Reload the page to try again." *Send Report*

    I tried viewing youtube videos on the Internet Explorer browser,
    but it just displays the black blank video....nothing plays.

    I tried using Google Chrome browser, but it fails to load any website;
    remains blank white open tab while loading circle continues....

    I have the latest Adobe Flash Player Version 11.8.800.94

    I have done the following with no success:

    1.) I uninstalled Adobe Flash Player completely from laptop computer
    2.) I reinstalled the latest Adobe Flash Player Version 11.8.800.94
    3.) I did a registry scan and error fix.
    4.) Complete Scan for Viruses

    *Side Note*
    When I try to install any Adobe product such as Adobe Flash Player update installer, Adobe Reader update installer, etc by clicking on the installer file....
    The file disappears from desktop and nothing loads..happens.

    I am not counting on finding a solution....just hoping.
     

    Attached Files:

  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Joined:
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    If you look in the Control Panel, there should be a Flash Player option. On the Advanced tab, there is a "Delete All" which seems to refer to Browsing Data and Settings. Maybe that would reset the system.

    I am using a 32 bit version of the player. I assume you are as well.

    If no other installers will do anything, perhaps one has not completed and is still open or in some other way causing problems. You might check Task Manager to see if anything is showing there regarding any Adobe utilities.
     

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