Omninano
Member
- Joined
- Jul 1, 2018
- Messages
- 10
- Thread Author
- #1
Odd thing is happening. I built a new computer and installed Alan Wake but cannot get it to play off of Steam because it just shuts itself off after the Remedy logo clip plays (to see what the startup is supposed to look like, watch this). No message that says it stopped working, no freezing, it just terminates. The weird thing is, I went back and tried launching the game on the laptop I beat it on originally (and on which the game was running fine a few months ago) and it does the exact same thing! Does anyone have any idea what could be causing this?
Things I've tried already are restarting my computer, re-installing the game (with and without Steam saves synced), disabling the Remedy logo video clip by renaming the file, "checking the integrity of the game files" via Steam, running the game in compatibility mode for Windows 7, running the game as Administrator, turning off my antivirus, installing the DirectX web installer from their website, installing the DirectX files that come with the game in C:\Program Files (x86)\Steam\steamapps\common\Alan Wake\thirdparty\DirectX\DXSETUP.exe, disabling Vsync for the Alan Wake application, changing the monitor resolution, and creating a new Windows log in that was local to the machine (not linked to a Microsoft account) that had no special characters in the password.
Windows is logging the crashes in C:\ProgramData\Microsoft\Windows\WER\ReportArchive in some WER files. It is also logging them in some .dmp files. However, I am not experienced enough to make heads nor tails of the information these files provide me. Could any more Windows-savvy person look at the file contents and tell me the reason the app crashing? My .wer contents can be found here. However, reading my .dmp files with WINDBG just tells me "This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr." I don't know what that means or how to fix it.
I'd really, really, like to be able to play this game again
Thank you so, so, much for any help!
Things I've tried already are restarting my computer, re-installing the game (with and without Steam saves synced), disabling the Remedy logo video clip by renaming the file, "checking the integrity of the game files" via Steam, running the game in compatibility mode for Windows 7, running the game as Administrator, turning off my antivirus, installing the DirectX web installer from their website, installing the DirectX files that come with the game in C:\Program Files (x86)\Steam\steamapps\common\Alan Wake\thirdparty\DirectX\DXSETUP.exe, disabling Vsync for the Alan Wake application, changing the monitor resolution, and creating a new Windows log in that was local to the machine (not linked to a Microsoft account) that had no special characters in the password.
Windows is logging the crashes in C:\ProgramData\Microsoft\Windows\WER\ReportArchive in some WER files. It is also logging them in some .dmp files. However, I am not experienced enough to make heads nor tails of the information these files provide me. Could any more Windows-savvy person look at the file contents and tell me the reason the app crashing? My .wer contents can be found here. However, reading my .dmp files with WINDBG just tells me "This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr." I don't know what that means or how to fix it.
I'd really, really, like to be able to play this game again
Thank you so, so, much for any help!
