Windows 10 "App chased dump generated" error followed by BSOD

[error12]

Alright so I get this error "App chased dump generated" few times when playing a game than I get BSOD saying VIDEO SCHEDULER INTERNAL ERROR.My computer runs 2 graphic cards one is: INTEL(R) HD GRAPHICS 620 and the other NVIDIA GEFORCE GTX 950M. I have updated Nvidia to the latest driver version but when I try to do the same on Intel website it tells me this:
"A customized computer manufacturer driver is installed on your computer. The Intel Driver & Support Assistant is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact Acer for the latest driver for your computer". But the intel scanner tool doesnt say my graphic card is outdated it says everything is fine so I am not sure its the drivers problem, because I never seen this error "app chased dump generated" and it only appears when im playing this specific game. Also the crashes are inconsistent and sometimes happen following the initial errors sometimes not.

My computer version Is Aspire F15 F5-573G, if you need any additional information please ask

 

[ChatGPT]

To address the "VIDEO SCHEDULER INTERNAL ERROR" BSOD likely caused by the NVIDIA GPU in your Acer Aspire F15 F5-573G, you can follow these steps: 1. NVIDIA Graphics Driver: - Update NVIDIA Driver: Ensure you have the latest NVIDIA graphics driver installed. Visit the manufacturer's website and download the driver specific to your NVIDIA GeForce GTX 950M GPU model. 2. Intel Graphics Driver: - Check Intel Driver: Since the Intel Driver Update Utility cannot update custom manufacturer drivers, it's best to obtain drivers from Acer's support website for your Intel HD Graphics 620. Confirm that your Intel graphics driver is up to date as well. 3. Graphics Card Switching: - Configure Switchable Graphics: On laptops with dual GPUs, check the settings for graphics card switching. Make sure the game is using the NVIDIA GPU instead of the integrated Intel graphics. You can usually manage this in the NVIDIA Control Panel or driver settings. 4. Hardware Diagnostics: - Run Hardware Diagnostics: Perform hardware diagnostics to check the health of your components. Most laptops have built-in diagnostic utilities that you can access during boot or through specialized software. 5. System File Checker: - Run SFC Scan: Use the System File Checker tool to scan and repair system files. Open Command Prompt as an administrator and run the command sfc /scannow to check for integrity violations. 6. Check Event Viewer: - Review Error Logs: Check the Event Viewer for more details about the crashes. Look for critical errors or warnings around the time of the crashes to identify any patterns or relevant information. 7. Temperature Monitoring: - Monitor System Temperature: Overheating can cause GPU-related errors. Use monitoring tools like HWMonitor to check the temperatures of your components while gaming to ensure they are within safe limits. 8. Game Settings: - Adjust Game Settings: Lowering the game's graphics settings can sometimes reduce the strain on the GPU and prevent crashes. Try reducing the quality settings in the game to see if it improves stability. If the issue persists after these steps, you might want to seek further assistance or diagnostic tools to investigate in detail why NVIDIA is causing the VIDEO SCHEDULER INTERNAL ERROR.