Microsoft's Azure cloud felt the ripple effects of a string of undersea fiber cuts in the Red Sea on September 6, 2025, as traffic carrying vital Asia–Europe and Middle East connections was forced onto longer, more congested routes — a stark reminder that even the largest cloud platforms remain tethered to fragile physical infrastructure beneath the waves.
The incident began at approximately 05:45 UTC on September 6, 2025, when multiple submarine systems near Jeddah, Saudi Arabia, were reported damaged. Critical systems impacted included SEA‑ME‑WE 4 (SMW4), IMEWE (India–Middle East–Western Europe), and FALCON GCX. These cables are long-haul backbones: SMW4 spans roughly 18,800 km, while IMEWE is commonly described in public reporting as around 12,000 km — figures that reflect the scale and engineering investment behind these routes.
The immediate operational effect was increased latency and degraded performance for traffic that normally traversed the Red Sea corridor. Monitoring groups and major network operators reported congestion, slower round‑trip times on routes such as India–Europe, and intermittent slowdowns across parts of the Middle East, Pakistan, and India. Microsoft acknowledged that Azure customers whose traffic flows crossed the Middle East might experience higher‑than‑normal latency as the company rerouted traffic through alternative pathways.
This was not an isolated technical blip: the Red Sea and the adjacent Bab al‑Mandeb strait form a concentrated chokepoint for global connectivity. Industry analyses have estimated that the corridor carries a disproportionate share of Europe–Asia communications and — depending on the metric and timeframe — roughly around 17% of global internet traffic routes in the wider choke zone. Those percentages are best treated as estimates because the exact share varies by measurement method and the momentary mix of traffic, but the broader point is indisputable: a small number of subsea pathways carry outsized volumes of intercontinental data.
Because of this ambiguity, it’s important to separate two things:
Cloud operators such as Microsoft, Amazon, and Google built geodiverse networks and multiple peering options precisely to survive single‑point disruptions. When major subsea paths fail, these providers can reroute across other cables, through alternative data centers, or via different exchange points. That is why Azure remained functional for most services despite the damage.
Yet rerouting is not a perfect substitute: it increases latency, reduces effective bandwidth on the detour routes, and stresses interconnection points. For AI services — especially those involving distributed training and cross‑region model synchronization — increased latency and lower throughput translate to higher training times, slower inference for distributed workloads, and inconsistent user experience for latency‑sensitive applications.
Key systemic observations:
The incident should catalyze action across the industry and governments — not just in reactive repairs but in sustained investment and policy changes to protect, diversify, and maintain critical subsea infrastructure. For enterprises, the lesson is operational and architectural: map dependencies, test failover scenarios, and bring latency‑sensitive workloads closer to users. For infrastructure planners and policymakers, the lesson is systemic: ensure adequate repair capacity, legal protections, and alternative routes before the next disruption turns into a long‑running economic and strategic problem.
The cables under the world's oceans are the internet's arteries. Keeping them secure, redundant, and repairable is no longer a niche engineering issue — it is central to the resilience of cloud services, digital commerce, and the AI‑powered economy that depends on them.
Source: Windows Central Microsoft's Azure feels the impact of Red Sea cable cuts
Background
The incident began at approximately 05:45 UTC on September 6, 2025, when multiple submarine systems near Jeddah, Saudi Arabia, were reported damaged. Critical systems impacted included SEA‑ME‑WE 4 (SMW4), IMEWE (India–Middle East–Western Europe), and FALCON GCX. These cables are long-haul backbones: SMW4 spans roughly 18,800 km, while IMEWE is commonly described in public reporting as around 12,000 km — figures that reflect the scale and engineering investment behind these routes.The immediate operational effect was increased latency and degraded performance for traffic that normally traversed the Red Sea corridor. Monitoring groups and major network operators reported congestion, slower round‑trip times on routes such as India–Europe, and intermittent slowdowns across parts of the Middle East, Pakistan, and India. Microsoft acknowledged that Azure customers whose traffic flows crossed the Middle East might experience higher‑than‑normal latency as the company rerouted traffic through alternative pathways.
This was not an isolated technical blip: the Red Sea and the adjacent Bab al‑Mandeb strait form a concentrated chokepoint for global connectivity. Industry analyses have estimated that the corridor carries a disproportionate share of Europe–Asia communications and — depending on the metric and timeframe — roughly around 17% of global internet traffic routes in the wider choke zone. Those percentages are best treated as estimates because the exact share varies by measurement method and the momentary mix of traffic, but the broader point is indisputable: a small number of subsea pathways carry outsized volumes of intercontinental data.
What happened and why it mattered
The technical failure and its immediate impact
Multiple subsea cable systems suffered physical faults in the same area near Jeddah. The practical consequences were these:- Traffic re‑routing: Operators diverted data across alternate long‑haul routes, which increased path length and congestion.
- Higher latency: Real‑world measurements showed noticeable slowdowns on key routes. Applications that are latency‑sensitive — real‑time collaboration tools, voice/video, online gaming, financial trading feeds — degraded first and worst.
- Localized service strain: Regional ISPs and national carriers reported reduced international capacity and warned customers of potential degradation during peak hours.
Possible causes: accident versus intent
Initial technical analysis pointed to accidental damage — anchor drags from commercial shipping — as a plausible cause. The Red Sea is one of the world’s busiest shipping corridors, and cables that pass through shallower waters near coasts are vulnerable to anchors and fishing activity. Investigators also cannot rule out deliberate sabotage, given the region’s security environment and past incidents. At the time of writing, definitive attribution had not been established; this remains an ongoing investigation.Because of this ambiguity, it’s important to separate two things:
- The operational facts — cables were damaged, traffic was rerouted, end‑user latency increased — which are verifiable from network monitoring and operator statements.
- The causal narrative — whether the cuts were accidental or intentional — which remains under investigation and should be described as such.
The physical reality: cables, repairs, and timeframes
Submarine cables are engineered systems but they remain physical objects subject to the sea and to human activity. Repairing a broken undersea link is a complex maritime engineering task that typically follows a predictable sequence:- Fault localization: Operators use sophisticated telemetry to estimate the fault location (distance and depth) from shore‑station measurements.
- Survey and permit: A cable‑repair ship must reach the site and deploy a remotely operated vehicle (ROV) to survey the seabed. Depending on territorial waters and local security, permit clearances may be required.
- Recovery and splicing: The damaged segment is brought to the surface, the faulty section cut out, and the new cable spliced and re‑laid. That often requires specialized winches, ROVs, and splicing teams.
- Testing and re‑energizing: Technicians test the new joint and restore optical power and routing.
How big is the risk to cloud and AI services?
The short answer
Significant but manageable in the immediate term; structural and strategic in the long term.Cloud operators such as Microsoft, Amazon, and Google built geodiverse networks and multiple peering options precisely to survive single‑point disruptions. When major subsea paths fail, these providers can reroute across other cables, through alternative data centers, or via different exchange points. That is why Azure remained functional for most services despite the damage.
Yet rerouting is not a perfect substitute: it increases latency, reduces effective bandwidth on the detour routes, and stresses interconnection points. For AI services — especially those involving distributed training and cross‑region model synchronization — increased latency and lower throughput translate to higher training times, slower inference for distributed workloads, and inconsistent user experience for latency‑sensitive applications.
The scale of exposure
- Large cloud providers are architecturally prepared to handle single incidents: automated failover, cached content, and multi‑region redundancy.
- Many enterprise and consumer applications are not architected for multi‑second or multi‑second increases in round‑trip time. Voice/video, collaborative editing, and interactive AI prompts are affected disproportionately.
- Critical national services, e‑government portals, and financial trading systems that rely on predictable low‑latency intercontinental links can face measurable economic impact.
The paradox of scale
The very investment that makes cloud platforms dominant — massive, centralized infrastructure and globalized data flows — also concentrates risk on critical interconnects. Microsoft’s own capital plans underscore this tension: the company announced a plan to spend roughly $80 billion on AI‑enabled data centers and supporting infrastructure for fiscal 2025. That scale of investment increases the strategic importance of robust, resilient global networking; it also amplifies the consequences when chokepoints break.Microsoft’s response: what worked and what didn't
Strengths in the response
- Rapid detection and communication: Microsoft issued timely service health notices and provided ongoing updates to customers, helping engineering teams and enterprises respond.
- Traffic engineering capabilities: Azure's global backbone and traffic‑engineering tools allowed the company to reroute flows and keep services operational rather than suffer widespread outages.
- Incremental relief through alternate paths: By leveraging transit partners, Microsoft minimized total downtime for most services and prioritized critical customer workloads.
Limitations and exposed gaps
- Performance degradation remained unavoidable: Rerouting cannot replace physical capacity. Customers in affected regions reported higher latency and poorer performance for some workloads.
- Regional dependency persisted: The incident showed that, even with global scale, cloud providers remain dependent on a finite set of undersea corridors for intercontinent connectivity.
- Repair timelines are long: The finite repair fleet and local complexities mean that full restoration is not immediate; Microsoft warned that complete repairs could take weeks — even months — in worst cases.
Broader industry implications
Infrastructure fragility in a world racing toward AI
The Red Sea cuts are a reminder that the backbone of the internet is both massive and delicate. As AI drives demand for larger models and more cross‑regional data movement, subsea capacity becomes even more mission‑critical. The imbalance between explosive demand for bandwidth and underinvestment in maintenance fleets, redundant routes, and protective measures creates systemic risk.Key systemic observations:
- The number of specialized cable‑repair vessels is constrained, and the existing fleet is aging in many cases.
- Concentrated maritime chokepoints — the Red Sea, the Singapore Strait, and the Suez approach — represent strategic vulnerabilities.
- Geopolitical instability magnifies the risk of both accidental and intentional disruptions, making sovereign and consortium coordination harder.
Practical options for mitigation
There is no single silver bullet. Effective resilience will require a combination of technical, commercial, and policy measures:- Route diversification: More cables taking physically distinct routes (e.g., alternative southern African routes, Arctic links, or terrestrial overland fibers) reduce single‑corridor dependency.
- Edge and regionalization: Localized edge computing and regionally distributed AI inference reduce cross‑continent dependency for user‑facing workloads.
- Satellite and hybrid systems: Geostationary and LEO satellite systems can provide stopgap capacity, particularly for control planes and lighter traffic, but they are not yet full substitutes for fiber in bandwidth and latency terms.
- Fleet investment: Public‑private investment in cable‑repair capacity and incentivizing new builds are necessary to reduce repair lead times.
- International protection frameworks: Diplomatic and legal mechanisms that protect submarine infrastructure during conflicts and regulate anchoring/shipping near cable corridors can reduce accidental damage.
- Transparent redundancy SLAs: Cloud providers and carriers should be explicit about the limitations of redundancy, the expected impact of subsea failures, and recovery time objectives for mission‑critical services.
What enterprises and IT teams should do now
IT and network teams should move from theoretical risk planning to tactical action. Short practical steps include:- Map dependency: Create an inventory of which business‑critical workloads transit which geographic corridors and undersea systems.
- Test failover: Run tabletop and technical drills that simulate increased intercontinental latency and bandwidth constraints.
- Architect for locality: Where possible, place AI inference, caching, and latency‑sensitive services in regions geographically close to end users.
- Negotiate network SLAs: Ensure peering and transit contracts have clear escalation paths and redundancy commitments.
- Diversify providers: Use multi‑cloud and multi‑carrier strategies for cross‑region resilience, but evaluate the common failure modes you might still share.
- Monitor routing changes: Use public network observability tools to detect and correlate routing path changes and anticipate performance impacts.
- Communicate to stakeholders: Embed network contingency plans into incident response playbooks and inform business stakeholders about realistic recovery timelines.
Policy and public‑sector priorities
The Red Sea event demonstrates that connectivity is an infrastructure issue, not merely a commercial one. Governments and international bodies have a role to play:- Standardize protection rules around cables: Clear maritime regulations that restrict anchoring near key cable corridors, combined with enforcement, would reduce accidental damage risk.
- Support repair capacity: Public funding or guarantees for strategic repair vessels could accelerate response times in crises.
- Encourage route diversity: Facilitate cross‑border terrestrial fiber corridors and incentivize new subsea projects that avoid chokepoints.
- Incident attribution and transparency: A neutral, transparent mechanism for investigating subsea incidents would reduce political confusion and accelerate repairs when permits or access are involved.
- Crisis collaboration frameworks: International agreements that prioritize telecommunications recovery during conflicts or disasters could unblock operational and legal hurdles.
Strengths, risks, and what to watch next
Notable strengths demonstrated
- Global cloud platforms like Azure continue to provide resilient services even when major physical links fail, thanks to layered redundancy and traffic engineering.
- Public disclosure and monitoring by independent organizations (network observatories, ISPs, and press) provide rapid situational awareness for operators and customers.
Emerging risks amplified by this incident
- Concentration risk: A handful of chokepoints still carry disproportionate intercontinental traffic; more capacity alone is not sufficient without diversity.
- Repair‑fleet shortage: The constrained and aging fleet of repair ships is a long‑term bottleneck; simultaneous incidents will compound delays and costs.
- Geopolitical contagion: Regional conflicts or targeted attacks could weaponize the communications layer, with cascading economic and national‑security effects.
- AI dependence: As cloud and AI usage grow, the cost of degraded connectivity increases — in dollars and in user experience.
Metrics and signals to monitor going forward
- Restoration timelines and repair‑ship allocations in the affected area.
- Changes in peering and transit costs for Asia‑Europe interconnections.
- Any formal attributions or forensic results that clarify cause (anchor drag, accidental fishing/ship activity, or deliberate action).
- Announcements of new routes or capacity expansions that avoid the Red Sea chokepoint.
- Policy moves or international agreements focusing on undersea cable protection and maritime regulation.
Conclusion
The Red Sea cable cuts that affected Microsoft Azure in early September 2025 were a technical event with strategic implications. They highlighted the paradox of the modern internet: a system that feels immaterial yet rests on a sparse, physical lattice of cables and ships. Microsoft's rapid traffic engineering and the inherent redundancy in cloud networks limited total downtime, but performance degradations and the prospect of protracted repairs underscored persistent vulnerabilities.The incident should catalyze action across the industry and governments — not just in reactive repairs but in sustained investment and policy changes to protect, diversify, and maintain critical subsea infrastructure. For enterprises, the lesson is operational and architectural: map dependencies, test failover scenarios, and bring latency‑sensitive workloads closer to users. For infrastructure planners and policymakers, the lesson is systemic: ensure adequate repair capacity, legal protections, and alternative routes before the next disruption turns into a long‑running economic and strategic problem.
The cables under the world's oceans are the internet's arteries. Keeping them secure, redundant, and repairable is no longer a niche engineering issue — it is central to the resilience of cloud services, digital commerce, and the AI‑powered economy that depends on them.
Source: Windows Central Microsoft's Azure feels the impact of Red Sea cable cuts