bitlocker problem

Discussion in 'Windows 7 Help and Support' started by saalif, May 7, 2010.

  1. saalif

    saalif New Member

    Joined:
    May 7, 2010
    Messages:
    6
    Likes Received:
    0
    i started encrypting a 1 tb external hard disk. abt 42% of the encryption was done when i paused and shut down the pc. now i cannot unlock it. when i type the password it stays for some time and the windows comes that it is not responding. i have to exit it becas its not wrking. pls can anybody tell me a solution for this. i need to open it as my back up files and evrythn is in it.
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Joined:
    Oct 16, 2009
    Messages:
    15,157
    Likes Received:
    393
    I found this FAQ that basically says if the power is turned off during encryption, it will resume when the power is restored.

    I suppose yours has not attempted to do so on its own?

    Here are two areas of the Microsoft Tech Net you might check. It appears there are several areas that might help. Sorry I do not have a good answer for you, but I have never used it.

    Site 1
    Site 2
     
  3. saalif

    saalif New Member

    Joined:
    May 7, 2010
    Messages:
    6
    Likes Received:
    0
    thnx but no better.
     
  4. JessicaD

    JessicaD New Member

    Joined:
    May 11, 2009
    Messages:
    396
    Likes Received:
    13
    Saalif,

    Microsoft does have an official Windows 7 Support Forum located here http://tinyurl.com/9fhdl5 . It is supported by product specialists as well as engineers and support teams. You may want to also check the threads available there for additional assistance and guidance.

    Jessica
    Microsoft Windows Client Team
     
  5. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Joined:
    Oct 16, 2009
    Messages:
    15,157
    Likes Received:
    393
    If you don't have it fixed yet, here is another site at Microsoft. Maybe the "Repair-bde" section will help.
     
  6. saalif

    saalif New Member

    Joined:
    May 7, 2010
    Messages:
    6
    Likes Received:
    0
    m sorry bt its no better. i think i need a technician who can tell me what to do. my msn id is saalif_rw@live.com
    if anybody wanna give me som help and want to knw mre info on the problem.
     

Share This Page

Loading...